What are the responsibilities and job description for the Dog Daycare Front Desk and Kennel Attendant position at Green Valley K9?
Green Valley K9 is looking for a committed individual to fill the combined role of Front Desk Receptionist and Kennel Attendant.
About Us: We are a busy, fast-paced kennel with over 100 suites, providing top-notch care and customer service in a dynamic environment. Our team thrives on energy and dedication, and we’re looking for an enthusiastic individual to join us as a Front Desk Receptionist / Kennel Attendant.
Key Responsibilities:
- Greet and check-in clients, ensuring all paperwork and procedures are followed for each dog’s stay.
- Manage phone calls, emails, and in-person inquiries in a professional and friendly manner.
- Schedule appointments, coordinate bookings, and assist with managing reservations.
- Monitor dogs' well-being throughout the day, ensuring they are safe and comfortable.
- Clean and maintain the kennel area, ensuring it is tidy and safe for both dogs and staff.
- Assist with feeding and waterings to dogs as needed.
- Handle customer concerns or requests with a positive, solution-oriented attitude.
- Running/watching small and large dog groups.
- Maintain accurate records of each dog’s stay and communicate with pet parents about their dogs' activities and behavior.
Qualifications:
- Previous experience in customer service, reception, or animal care preferred.
- Ability to stay organized and manage multiple tasks at once.
- Comfortable working in a fast-paced environment with frequent interruptions.
- Strong communication skills and the ability to engage with customers and team members alike.
- A passion for animals and a willingness to go the extra mile to ensure their care and safety.
- Comfortability handling dogs of different sizes and breeds.
- Ability to work as part of a team and contribute to a positive work environment.
- Must be able to stand, walk, and move quickly throughout the day, as there is always something to do!
Why Join Us?
- Work with a dedicated and passionate team of animal lovers.
- A fun, high-energy environment where no two days are the same.
- Opportunity to grow and develop your skills in animal care and customer service.
- Competitive pay and benefits.
If you are quick on your feet, enjoy working in a lively environment, and are passionate about providing top-notch care for dogs, we want to hear from you!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Days:
- Every weekend
- Holidays
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
- Professional Pet Care: 1 year (Preferred)
Ability to Commute:
- Rochester, NY 14623 (Required)
Work Location: In person
Salary : $17