RECREATION SERVICES ASSISTANT - PD

Job Title:                                               Recreation Services Assistant

Department:                                        Field Services

FLSA Status:                                         Hourly Non-Exempt

Entry Pay Range:                                $15.05 - $17.53

Reports To:                                          Field Services Supervisor

Summary

The Recreation Services Assistant (RSA) plays a crucial role in ensuring that Green Valley Recreation Facilities are open, welcoming, set up, clean and closed down for the membership. The role of the RSA is not just about preparing centers for events, classes, and reservations across the Green Valley Recreation centers. RSAs perform on-site facility checks and are present in our centers to ensure a safe and friendly environment for all GVR members and their guests. The RSA also supports employees and members in day-to-day recreational activities and functions, making them feel valued and integral to the organization.

As an RSA, you will be responsible for ensuring the cleanliness, sanitation and orderliness of our facilities. Your duties will include cleaning, sweeping, mopping, dusting, and maintaining cleanliness in common areas. The RSA works independently or on a small team to ensure a clean, safe, and hospitable environment at all GVR facilities. The RSA maintains a variety of recreation spaces, including meeting rooms, locker rooms, fitness centers, picnic areas, sports courts, pool decks, and hobby shops.

GVR recreation centers are open seven days a week from 5:30 am to 9 pm. Full-time employees work Monday–Friday. Part-time employees are typically scheduled on Saturday and Sunday, covering shifts during the week and holidays. Our on-call employees cover shifts for both part-time and full-time RSAs. Our shifts are Daytime, 5 am-2 pm or Evening 1:30 pm-10:30 pm.

Essential Job Functions

• Engage with members in a friendly and positive manner, addressing questions and concerns promptly.
• Maintain a visible presence in assigned center(s) to provide assistance and answer inquiries.
• Familiarize yourself with current GVR classes, events, and activities, and encourage suitable options to members and guests.
• Arrange, dismantle, or relocate equipment like tables and chairs for member activities, ensuring setups are according to diagrams where applicable.
• Ensure setups without fixed configurations are returned to their original layout.
• Perform routine cleaning tasks such as sanitizing, sweeping, mopping, and dusting both indoor and outdoor facilities as per GVR policies.
• Adhere to daily, weekly, bi-weekly, and monthly cleaning schedules to uphold cleanliness standards, especially in fitness centers.
• Conduct regular inspections of facilities to address safety concerns and policy violations promptly.
• Communicate with members and staff regarding setups and maintain room setup records.
• Set up audiovisual equipment for meetings or special events as needed.
• Assist members with self-service options on kiosks.
• Verify membership status using membership, guest, and tenant cards.
• Clean and sanitize restrooms and locker rooms, ensuring adequate supply levels.
• Manage inventory of materials and cleaning supplies, notifying the Custodial Supervisor of shortages.
• Receive and stock supply deliveries.
• Identify safety hazards and maintenance issues, initiating repair requests through online work orders.
• Ensure proper closure and security of facilities and club areas at the end of each shift.
• Troubleshoot and perform minor repairs on cleaning equipment within scope.
• Proactively identify areas needing improvement, such as replacing supplies and publications, and submit work orders as necessary.
• Complete incident reports for member accidents, illnesses, and behavioral issues, submitting them to the Supervisor.
• Adhere to and promote GVR policies, procedures, and regulatory requirements (OSHA, fire codes, etc.).

Ancillary Job Functions

• Other duties as assigned.