What are the responsibilities and job description for the Customer Relations & Support Specialist - irrigation/outdoor lighting position at Green-Way Irrigation Inc?
Benefits:
- Company parties
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Green-Way Irrigation is seeking a personable, proactive, and detail-oriented Client Relations and Support Specialist to join our team. In this role, you’ll play a key part in ensuring a smooth and professional service experience for our clients. Responsibilities include addressing service issues with customers and technicians, reviewing and finalizing service invoices and estimates, managing inventory for service and installation teams, and supporting Hydrawise controller setup and monitoring. You’ll also handle past-due collections, respond to client satisfaction surveys, and help maintain strong client relationships. The ideal candidate is organized, tech-savvy, and thrives in a fast-paced, customer-focused environment. A strong background in irrigation and outdoor lighting is required.
Required skills and knowledge
Strong background in irrigation & outdoor lighting (5 years)
QuickBooks
Microsoft Office Suite
Customer Service & Problem Solving
Salary : $63,000 - $70,000
