What are the responsibilities and job description for the Warehouse Team Lead position at Green Worldwide Shipping LLC?
About Green
“Global Reach with a personal touch”, that’s the foundation on which four partners (and long-time friends) agreed to when they started Green Worldwide Shipping back in 2008. This ethos has allowed Green to Grow to a 200 strong team with 15 offices across the US and growing.
At green we are a family of innovative problem-solvers who communicate freely to present creative solutions in an environment of trust, respect, and integrity. We are dedicated to customer service, passionate about logistics, and committed to sustainable growth while inspiring others.
Why this role is so Special…
Green Worldwide Shipping is building a world-class team of shipping professionals and seeks out talented team players who love a challenge and thrive on problem solving. Green team members are passionate about excellent customer service, The Green Way and happiest in a fast-paced environment like ours. If you know shipping, thrive on problem solving and love building strong customer relationships we invite you talk to us about this opportunity with our company.
What you will be doing….
- Planning and organizing: Warehouse management is responsible for developing and implementing operational plans and strategies that ensure the efficient and effective use of warehouse resources, including staff, equipment, and space.
- Staff management: Warehouse management is responsible for hiring, training, and managing warehouse staff to ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Inventory management: Warehouse management is responsible for ensuring that accurate inventory records are maintained, and that inventory is managed in a way that minimizes losses and ensures timely delivery to customers.
- Equipment management: Warehouse management is responsible for ensuring that warehouse equipment is properly maintained and serviced, and that it is used in a safe and effective manner.
- Quality control: Warehouse management is responsible for ensuring that all goods received and shipped meet the quality standards set by the company and its customers.
- Health and safety: Warehouse management is responsible for ensuring that the warehouse is operated in a safe and healthy manner, in compliance with all relevant regulations and standards.
- Customer service: Warehouse management is responsible for ensuring that all customer requests and orders are handled promptly and accurately, and that customer complaints are addressed in a timely and professional manner.
- Compliance: Warehouse management is responsible for ensuring that all warehouse operations comply with relevant regulations and standards, including those related to safety, security, and environmental protection.
- By fulfilling these roles and responsibilities, warehouse management plays a crucial role in ensuring the success of our operations, and in delivering high-quality service to customers.
- Proficient in using WMS (Warehouse Management System) for tracking and managing inventory.
- Stong Excel skills, including the ability to create and manage spreadsheets, analyze data, and generate reports.
- Excellent organizational, communication, and leadership skills.
- Ability to work effectively in a fast - paced, dynamic environment.
- Stong problem - solving abilities and attention to detail.
- Ability to operate and reach truck and sit down forklift
- Experience with loading and unloading freight from various carriers.
- How you will be successful….
- 5 years of experience in warehouse operations
- Knowledge of bonded warehouse procedures
- Well experienced with Container Freight Station
- Across the board understanding of the Shipping Industry
- Excellent verbal and written communication skills
- Inventory knowledge
- Knowledgeable of Magaya
- Aptitude, creativity, and a preference for working in small, collaborative teams
- Passion for problem solving and providing excellent customer service
What we offer
- Employee High Deductible Health Plan (HDHP) currently paid for 100% by Green.
- $1,800 contributed to employee HSA Account, if on HDHP.
- Employee Dental provided by Green.
- Option to purchase disability insurance.
- Paid life insurance and option to buy-up.
- 401(K) and company match.
- Parental Leave Program.
- Monthly recognition points to give/receive, which can be converted to gift cards.
- Tuition Reimbursement Program.
- Weekly fruit baskets in office locations
- A tree planted for every new employee to Trees.org
- Wellbeing Program.
- Training and Development.
- Access to Mentorship Program.
Green Worldwide Shipping, LLC (Green) is committed to the full inclusion of all qualified individuals. As part of this commitment, Green will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and/or to perform essential job functions, please contact Faye Hughes, Head of People and Culture at faye.hughes@greenworldwide.com.
Green is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
CHQ-DOC-173 Version 1 11/16/2023
