What are the responsibilities and job description for the Physical Therapy Patient Care Coordinator - Experience Required position at Greenbelt Physical Therapy & Sports Medicine Inc.?
Greenbelt PT & Sports Medicine has been serving the DMV community for over 20 years, specializing in orthopedic physical therapy. We are seeking a friendly and enthusiastic bilingual Patient Care Coordinator to become a valued member of our support team. This position is available either full-time or part-time.
Job Duties:
- Warmly welcome patients as they arrive and assist with the check-in process
- Schedule patient appointments, including follow-up visits
- Answer incoming calls and emails, address patient inquiries
- Verify patient insurance coverage and benefits
- Collect co-payments
- Submit authorization requests to insurance companies, if necessary
- Maintain a clean, organized, and welcoming reception area, ensuring a professional environment for patients and staff.
- Assist with various administrative tasks, such as filing, faxing, and managing office supplies.
Essential Qualifications:
- Previous experience as a front desk receptionist in a healthcare setting, preferably in physical therapy, chiropractic, or orthopedic practices.
- Excellent verbal and written communication skills, with the ability to interact professionally with patients and staff.
- Strong customer service skills, with a friendly and welcoming demeanor.
- Excellent organizational and multitasking abilities, with the capacity to prioritize tasks efficiently.
- Familiarity with insurance verification processes and handling co-payments/deductibles.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Job Types: Full-time, Part-time
Pay: $17.50 - $25.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Medical Specialty:
- Orthopedics
- Physical & Rehabilitation Medicine
- Sports Medicine
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Our office is open Monday from 8:00 AM to 4:30 PM, Tuesday from 10:00 AM to 6:00 PM, Wednesday from 8:00 AM to 6:00 PM, Thursday from 10:00 AM to 6:00 PM, and Friday from 8:00 AM to 4:30 PM. Please confirm if these hours are convenient for you. If not, let us know, and we’ll do our best to accommodate your needs.
- Could you describe your prior experience as a Patient Care Coordinator or Medical Receptionist?
- Have you previously worked in a physical therapy, chiropractic, or orthopedics practice? If so, for how long?
Language:
- Spanish (Preferred)
Ability to Relocate:
- Greenbelt, MD 20770: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25