What are the responsibilities and job description for the Front Desk Receptionist position at Greenberg & Associates?
About Us:
Greenberg & Associates is a trusted provider of mental health services, dedicated to improving the well-being of our clients and fostering a warm and welcoming environment. Our practice thrives on professionalism, compassion, and teamwork. Join our team as a Front Desk Receptionist and play a vital role in ensuring our clients’ experiences are positive from the moment they walk through the door.
Position Summary: We are seeking a friendly, organized, and professional Front Desk Receptionist to manage daily administrative tasks and serve as the first point of contact for our clients. The ideal candidate will handle all front desk operations with efficiency, professionalism, and exceptional customer service skills.
Key Responsibilities:
- Greet clients warmly and check them in for appointments.
- Manage incoming phone calls, schedule appointments, and respond to inquiries.
- Maintain accurate client records and updated information in the electronic health records (EHR) system.
- Process client payments, including co-pays and outstanding balances.
- Ensure the waiting area is clean, organized, and welcoming.
- Coordinate communication between clients and clinicians as needed.
- Handle sensitive client information with discretion and in compliance with privacy regulations (e.g., HIPAA).
- Assist with administrative tasks such as filing, faxing, and mail distribution.
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred).
- Minimum of 1-2 years of experience in a receptionist or customer service role, preferably in a healthcare or mental health setting.
- Proficiency in Microsoft Office Suite and familiarity with EHR systems.
- Strong organizational, multitasking, and time-management skills.
- Excellent interpersonal and communication skills.
- A warm and approachable demeanor with a commitment to outstanding client service.
- Ability to handle confidential information with professionalism.
What We Offer:
- Competitive hourly wage and benefits package.
- A friendly and supportive work environment.
- Opportunities for training and professional growth.
- The chance to be part of a team making a meaningful difference in people’s lives.
How to Apply: If you have a passion for helping others and meet the qualifications outlined above, we encourage you to apply. Please submit your resume and cover letter to HR@CopDr.com.
Greenberg & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 32 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Google Docs: 1 year (Required)
- Organizational skills: 1 year (Required)
- Time management: 1 year (Required)
Work Location: In person
Salary : $15 - $18
