What are the responsibilities and job description for the Service Writer position at GREENBRIER COLLISION CENTER, LLC?
GREENBRIER COLLISION CENTER, LLC is a family-owned individual and family services company located at 1414 S MILITARY HWY, Chesapeake, Virginia, United States. We pride ourselves on providing high-quality services to our customers. Our dedicated team is committed to maintaining the highest standards in the industry, ensuring customer satisfaction and superior service.
This is a full-time on-site role for a Service Writer located in Greenbrier, AR. The Service Writer will be responsible for communicating with customers to understand their vehicle issues, documenting repairs and maintenance needs, creating service orders, and coordinating with technicians to ensure timely and efficient completion of work. The Service Writer will also handle phone calls, provide estimates, and ensure customer satisfaction through excellent service and follow-up.
- Phone Etiquette and Communication skills
- Customer Satisfaction and Customer Service skills
- Computer Literacy skills
- Strong organizational skills and attention to detail
- Ability to work effectively in a fast-paced environment
- Previous experience in the automotive industry or related field is a plus
- High school diploma or equivalent required, additional education in automotive services or related field is beneficial
Salary : $15 - $20
