What are the responsibilities and job description for the Marketing Associate position at Greencroft Communities?
Greencroft Goshen is a dynamic living community dedicated to providing compassionate care and exceptional services to our residents. We are seeking a Marketing Associate to support our housing facilities by responding to inquiries, securing commitments, and assisting in marketing our housing and health services.
Key Responsibilities:
- Serve as the primary point of contact for prospective residents and their families.
- Conduct interviews and facility tours, providing details on available services, financial options, and costs.
- Secure commitments from prospective residents and complete necessary paperwork.
- Maintain accurate records of sales and marketing activities using the Matrix database system.
- Assist with prospect telemarketing, waitlist management, and follow-up activities.
- Work collaboratively with the Health Care Admissions Coordinator to support prospective health care residents.
- Assist in coordinating the new resident move-in process to ensure a seamless transition.
- Plan and execute special events such as open houses, luncheons, and community meetings.
- Foster strong working relationships with other departments to ensure continuity of care and services.
- Uphold Greencrofts mission and values, respecting residents rights and prioritizing quality service.
Qualifications:
- Previous experience in sales, marketing, admissions, or housing coordination preferred.
- Strong interpersonal and communication skills with the ability to build positive relationships.
- Ability to work in a fast-paced environment, manage multiple tasks, and meet deadlines.
- Proficiency in Microsoft Office Suite and database management (experience with Matrix CRM is a plus).
- Customer-focused mindset with a commitment to service excellence.
Why Join Greencroft Goshen?
- Meaningful work that positively impacts residents' lives.
- Supportive team environment with opportunities for professional growth.
- Competitive pay and benefits package.
If youre passionate about helping seniors find their ideal living environment and enjoy building connections, wed love to hear from you!
Apply today to become part of the Greencroft Goshen team.