Account Manager

Position: Account Manager

Location: Canton, OH (Onsite)

Pay: $75k to $80k/year

Experience:

• 5 years of experience in account management or in a consultative role required.
• Prior experience in a broker agency or benefit administration firm, is required.

Education:

• Current Life and Health license is required.
• Bachelor’s Degree is preferred.

Type: Full-time; Direct Hire

Greene Resources is seeking an Account Manager to join a growing and dynamic team!

Job Description:

• Manage and maintain an assigned book of business, acting as the primary advisor and building strong client relationships through proactive communication.
• Delegate tasks to internal service team members, ensuring efficient workflow and consistent quality.
• Collaborate with Benefits Consultants, Client Executives, and the large group benefits department to oversee renewals and align with overall goals.
• Address client issues with prompt resolutions and provide guidance on reducing costs while offering competitive benefits options.
• Conduct needs analysis, lead enrollment meetings, and hold regular client meetings.
• Assist clients with 5500 form filings and other regulatory requirements.
• Identify and capitalize on cross-selling opportunities to grow the business.
• Keep clients informed on industry trends and changes, ensuring high-level service deliverables for complex accounts.
• Implement action plans, oversee project teams, and ensure successful completion of projects.
• Conduct research, analyze data, and manage systems/processes related to assigned projects.
• Support consultants in high-level meetings with internal teams and external partners, ensuring strategic advice and follow-up.
• Ensure effective communication and seamless workflow between consultants, leadership, and clients.

Position Requirements:

• Experience with database applications is a plus.
• Familiarity and practical knowledge of quoting processes and tools is preferred.
• Thorough knowledge of health and ancillary products; is required.
• Working knowledge of all Microsoft Office products is required.
• Must be self-motivated and disciplined.
• Possess excellent written and verbal communication skills.
• Possess strong organizational skills.
• Must be very detail-oriented.
• Demonstrate leadership capabilities.
• Ability to work with clients at a strategic level.
• Ability to thrive in a fast-paced environment.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.