What are the responsibilities and job description for the Monitoring Agent position at Greenfeather Monitoring?
Greenfeather Monitoring is the largest provider of Scram alcohol testing and location technologies in Kansas and Arkansas. With offices in Wichita and Olathe. We pride ourselves in delivering swift and certain monitoring with an emphasis on premier customer service to support public safety for our customers, clients, and communities.
Our organization prides itself in outstanding and over the top customer service interaction. Successful candidates must be able to respond to customers needs in a timely manner.
Schedule orientation and equipment installation appointments for all new referrals.
Install, remove and conduct maintenance on all equipment.
Manage daily alerts, recover equipment, and jail releases.
Willingness to work flexible hours to include nights and weekends.
Previous experience working with courts/ And court setting is a plus.
Offender management experience.
Knowledge of State/local corrections or judicial system.
Must have a valid driver's license and insurance.
Customer service experience.
technology-ability to operate in a basic computer environment. Willingness and ability to learn specific computer programs and software.
treat people respectfully and without judgement. Work with integrity and uphold company values.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $16 - $18