What are the responsibilities and job description for the Application Engineer Senior position at Greenheck Group?
Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer.
We design and manufacture the most comprehensive line of ventilation products in the industry. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes.
Your Opportunity
The Application Engineer Sr provides expert technical application support, analyzes special product designs, maintains a product line roadmap and develops application training programs for internal and external customers in our industry.
- Aid product support team on complex technical support via phone and email for both internal and external customers in the areas of selection and application.
- Develop and communicate solutions for unique and complex applications including design and special pricing.
- May travel to resolve field problems that require diagnostics or area of subject matter expertise.
- Participate in industry codes and standard committees to influence industry direction.
- Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
- Identify opportunities for process improvement and work to implement where applicable.
- Continually evaluate our competition to further enhance the company's marketplace, and use this knowledge to maintain and extend the company's advantage in associated markets.
- Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite.
- Take a lead role in offsite events including planning, set-up, and organize customer interactions.
- Provide input to business unit leadership for strategic planning process.
- Participates and leads industry associations.
- Will provide mentoring, training, indirect supervision of other team members, or may have direct reports.
- Leverage relationships with rep network and sales channel to develop product roadmap.
- May manage complex team projects including determining timelines.
- Document service calls to record data on product questions and field issues.
Requirements
- 6 years of relevant work experience in engineering required.
- 2 Year / Associate Degree in engineering or equivalent years of job experience required.
- 4 Year / bachelor's degree preferred.
What We Offer
Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program.
- Health & Family Support
- Financial Security
- Learning & Development
- Rewards & Recognition
- Wellbeing & Mental Health
- Work-Life Balance
- Fun Perks
