Business Process Analyst I/ II

Interested in working with one of the market's leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you "Build Your Future," through professional growth, challenging leadership roles, and exciting opportunities around the world.

Your opportunity :

As a Business Process Analyst I / II for Greenheck Group you will be responsible for defining, tracking, and managing process improvement efforts within the business unit as it relates to systems. Work in direct support of various key business unit functions including marketing, engineering and manufacturing initiatives to increase productivity, increase capacity, shorten lead-times, reduce costs, reduce errors and standardize product and processes. Collaborate with corporate IT team and help the business unit to further utilize the current set of system tools as well as guide, develop and implement new and more productive ways to use the various systems.

What you'll be doing :

• Work with Business Unit Managers to develop, manage, lead, prioritize and support an on-going list of system related projects that could directly correlate to customer satisfaction either internal or external, productivity gains and / or cost savings. Take ownership of projects and work with the necessary individuals throughout the lifecycle of the project from concept to completion. The ability to simultaneously manage multiple projects is essential to be successful in this role.
• Work with business unit sectors to define bottlenecks, standardize and / or enhance processes to execute opportunities for improvement which eliminate human error.
• Partner with the Corporate IT teams to assist in the definition of system requirements. Support process improvements in the definition and implementation of specific corporate IT initiatives as they impact the business unit. Lead change management within the business unit in all aspects of the change management process.
• Communicate programming needs to the centralized IT department and work closely with Programmers and / or IT Analysts to implement changes in an efficient and timely manner.
• Translate business requirements into system specifications. Gather, document and implement business requirements utilizing any / all GPS tools and techniques. Audit existing business processes to ensure procedures and best practices are being followed. Address all non-conformances and / or training to support procedures / processes.
• Provide technical support and troubleshooting of current systems used for all business unit processes. with an emphasis on manufacturing. This position will focus on the entire order to cash business process and the multitude of systems that may support these processes. Identify and implement improvements, coordinate and present process related training initiatives within the business unit as it relates to systems. This includes but is not limited to JIRA, SAP, MII, etc.
• Develop processes, procedures and supporting documentation to enhance cost, quality and customer service while ensuring safety and compliance with government regulations.
• Mentor other analysts and provide facilitation assistance on relevant projects / project management information.
• May supervise support staff. If applicable, manage employee development planning as well as support, coordinate and execute the employee performance process. Effectively lead, train and / or mentor other analyst professionals on complex technical material and / or solutions.
• Will support the manufacturing operation by understanding process flow and execution through regular presence in the facility.
• Assist with the implementation of the new manufacturing execution system.

What you should have :

Some things we think you should know :

Benefits for you and your family :

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include :

SPECIAL NOTATION

The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

PHYSICAL REQUIREMENTS

Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and / or fingers. The person is required to have close visual acuity to perform an activity such as : preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. There is an occasional need for walking short distances. Work may be performed in company's setting, home, or hybrid.

EEO STATEMENT

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.

If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!