What are the responsibilities and job description for the Business Development Representative position at Greenleaf Behavioral Hospital?
PURPOSE STATEMENT:
The Business Development Representative: Grow lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources. Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
ESSENTIAL FUNCTIONS:
Develop strong relationships with key referral sources.
Identify opportunities for partnering and growth.
Manage leads from referral sources and ensure efficient admissions process for clients.
Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
Educate patient, families, community and other referral sources on programs, services and amenities provided within facility.
May also coordinate the completion of admission process and ensure appropriate resources are obtained.
Travel frequently within community, scheduling meetings and developing contacts/referral sources.
Document referral sources within appropriate contact management system.
Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
Maintain existing referral relationships.
Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
Represent facility in professional forums and communicate mission in all outreach interactions.
Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent required; Bachelor's degree in Marketing or related health or social services field from an accredited college or university preferred. Minimum one year previous sales and/or marketing experience. Will consider new graduate with Bachelor's degree.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.
BENEFITS:
Our organization provides a comprehensive package of benefits for our employees. Current benefits include the following:
- Medical, dental, and vision insurance
- Short- and long-term disability
- Employee assistance program (EAP)
- Acadia Healthcare 401(k) plan
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Limited health care flexible spending account (LFSA)
- Dependent care flexible spending account (DCFSA)
- Prescription drug coverage
- Basic life and accidental death & dismemberment (AD&D) coverage
- Supplemental life insurance
- Supplemental accidental death & dismemberment (AD&D) insurance
OTHER REQUIREMENTS:
This role requires you to be fully vaccinated for COVID-19 per local, state and federal laws and regulations. A Religious or Medical exemption is available.
Experience
Preferred- 1 year(s): Minimum one year previous sales and/or marketing experience. Will consider new graduate with Bachelor's degree.
Education
Required- Bachelors or better in Marketing or related field
- High School/GED or better
Licenses & Certifications
Required- Drivers License
Skills
Required- Customer Focus
- Leadership
- Networking
- Oral Communication
- Planning & Organizing
- Written Communication
- Computer - Excel
- Financial Awareness
Behaviors
Required- Enthusiastic: Shows intense and eager enjoyment and interest
- Functional Expert: Considered a thought leader on a subject
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Leader: Inspires teammates to follow them
- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Thought Provoking: Capable of making others think deeply on a subject
Motivations
Required- Self-Starter: Inspired to perform without outside help
- Goal Completion: Inspired to perform well by the completion of tasks
- Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)