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Training and Development Manager

Greenleaf Hospitality Group
Kalamazoo, MI Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 3/25/2026

Overview

Top Reasons to Work With GHG

  • We are one of the Nation's 101 Best and Brightest Companies to work for
  • You’ll have the opportunity to work with a HR Team that is fun, creative, and enthusiastic
  • You will have the opportunity to grow your skills and experience in an environment that fosters growth and development

Responsibilities

The Training and Development Manager is responsible for designing and implementing training programs that enhance employee skills, leadership development, and career progression while aligning learning initiatives with business goals. This role partners with leadership to support employee relations and drive talent management, performance coaching, and succession planning while fostering a culture of continuous learning and engagement. As a strategic advisor, the T&D Manager collaborates with business leaders to drive organizational effectiveness and employee development initiatives thatsupport overall business success and employee engagement.

 

Principal Accountabilities 

Training and Development● Understand industry best practices related to job architecture and its ties to talent tenants, including: 
  • Competency models
  • Career Mapping
  • Succession Planning
  • Learning Paths
  • Assessments
● Design and develop instructional programs including classroom training, e-learning, and performance support using sound instructional design principles. ● Management of LMS.● Develop instructional workbooks, facilitator guides, quick reference guides, and assessments.● Design and implement program evaluations.● Work with manager and cross functional teams to perform assessment of training and performance competencies and needs analysis.● Facilitate human resource training programs for frontline and leader associates.● Revise and maintain training content.● Constantly review core training in terms of effectiveness and following of company vision, culture objectives and business strategy.● Keep current with trends, best practices, &, new technologies.   Leader & Employee Engagement
  • Coach team leaders in each business segment to achieve even better employee engagement, to include on-boarding processes.
  • Develop and sustain a high performance culture through continuous improvement plans and collaborative efforts between leaders and associates.
  • Develop and sustain with team leaders a high performance culture through continuous improvement of work systems and processes that aid in inspiring, training, developing and guiding leaders to achieve world class results. 
  Human Resources Business Partner● Serves as a subject matter expert to all levels to the organization● Partner with leaders to determine business challenges. Partner to determine strategies to help the business grow to support both employees and the business.● Provide Employee Relations support to assigned division, including coaching, counseling, recommendation for corrective action, and approval of separations.● Build and provide Human Resources service support for both leader and hourly associates within the assigned division.  Reporting RelationshipsReports to: Senior Human Resources Manager, Greenleaf Hospitality GroupReporting to this position: None  Working Relationships● Guided by Senior Human Resources Manager, Greenleaf Hospitality Group● Sustain working partnerships with the Human Resources team● Actively create a working partnership with all Unit Leaders and associates in creating an engaging workforce that is culture, mission and vision-focused.

Qualifications

What You Need for this Position

Qualifications

  • Minimum bachelor's degree in education, training and development, instructional design, communication or related field.
  • Minimum of 2-3 years overall Instructional Design & Facilitation experience.
  • Exceptional writing skills.
  • Experience working with learning management systems.
  • Experience building online communities/ social learning.
  • Knowledge of adult learning principles.

Work Environment

  • Long periods of Standing and Sitting
  • Able to lift 20 pounds

What's in it for You

  • 401k with contribution match 
  • Medical/Dental/Vision 
  • Health and Wellness reimbursement
  • 10% Discount on GHG outlets
  • Complimentary Meal Break
  • Discounted Hotel Rates
  • Annual bonus opportunity 

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