What are the responsibilities and job description for the Senior System Administrator - India position at GreenPages?
The Blue Mantis Senior System Administrator works closely with users in all departments to drive adoption of the company's Computing Devices and Office Productivity technology products. This position develops an intimate understanding of the challenges and opportunities facing departments and users and seeks to collaboratively and innovatively develop effective solutions.
Department
Blue Mantis
Employment Type
Full Time
Location
Hybrid
Workplace type
Hybrid
Key Responsibilities
Responsible for working closely with the Blue Mantis end user community on innovative and effective use of the company's diverse End User Computing, Office Productivity & Collaboration investments.
Responsible for training (formally and informally) end users on Blue Mantis EUC, Office Productivity and Collaboration technologies.
Responsible, but not limited to the following technologies, support systems and operational processes :
- Office Productivity Technologies : MS Office, Teams, Zoom, WebEx, SharePoint.
- Manage lifecycle of End User Devices : PCs, MAC, Notebooks, Tablets, and other associated technologies.
- Manage backups, Administer / Manage Active Directory on premises and Azure.
- Administer O365 and perform maintenance as needed.
- Supporting Managed Services Operations Center and Help Desk.
- Zscaler
- Delinea Privileged Access Manager.
- Endpoint protection applications, such as Sophos.
- Remote deployment tools, such as Manage Engine.
- Desktop imaging tools, Microsoft MDT.
- Assist with audit process.
Skills, Knowledge & Expertise
About Blue Mantis
Blue Mantis is a leading strategic digital technology services provider with a 30 year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm, Abry Partners.
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