What are the responsibilities and job description for the Dispatcher position at Greens Appliance Heating & Cooling?
Are you a great communicator with the desire to help people? Are you one of the top performers at your current job? Are you well organized and looking for a new career opportunity? Then look no further! We are looking for someone like you to join our elite team of dispatchers. We will train you on the technical items if you have the communication skills.
Pay: Up to $18.00 per hour
Requirements:
- Establishes and maintains effective working relationships with associates;
- Presents ideas effectively, both orally and in writing;
- Managing inbound and/or outbound calls;
- Provide accurate appointment information to internal & external customers;
- Dispatch technicians one call at a time & debrief technicians after each call;
- Building sustainable customer relationships;
- Achieving and exceeding established KPI’s and performance goals.
Additional requirements:
- Ability to work a varied schedule including nights and weekends;
- Ability to adhere to departmental attendance and other established processes and procedures;
- Ability sit up to 90% of your scheduled shift; while performing related phone and computer assignments;
- Ability to work effectively within a collaborative team environment.
Additional Compensation and Benefits:
- Affordable Medical, Dental, and Vision plans
- 401K with company match
- Short and Long Term Disability Plans Available
- $20K Life Insurance Policy Free to Employees
- 6 Paid Holidays
Greens Appliance Heating & Cooling is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Salary : $18