Event Sales Manager

Position: Event Sales Manager

We are seeking a dynamic and detail-oriented Event Sales Manager to join our leadership team. Reporting directly to the Director of Operations, this role plays a pivotal part in delivering exceptional member experiences across our two campuses-Irving Park and The Farm. The ideal candidate is a highly motivated professional with a passion for event planning, outstanding communication skills, and a commitment to excellence in hospitality.

Why Join Us?

As part of a team of dedicated leaders, you will contribute to an environment that values innovation, collaboration, and continuous improvement. This is a fantastic opportunity for an experienced event planner who thrives in a fast-paced setting and takes pride in curating seamless, high-quality events.

Key Strengths & Qualifications

• Strong knowledge of service techniques and event execution
• Self-motivated, highly organized, and efficient in time management
• Creative problem-solver with a keen eye for detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Word, Excel, Outlook, and Point of Sale systems
• Northstar events planning software knowledge preferred
• Minimum 2 years of experience in food and beverage event planning or catering operations
• Bachelor's degree preferred

Key Responsibilities

• Event Sales & Planning
  • Book, plan, and oversee the execution of banquets, weddings, corporate meetings, and social events
  • Develop room layouts, event orders, and customized plans for each function
  • Collaborate with the Executive Chef to design menus, set pricing, and coordinate event logistics
  • Manage contracts, deposits, and financial documentation for non-member events
• Event Execution & Coordination
  • Oversee event set-up and ensure seamless execution
  • Serve as the primary point of contact for clients and members during events
  • Work closely with the Communications Director to promote club events
  • Partner with the Food & Beverage Management Team to ensure flawless service delivery
• Financial & Administrative Oversight
  • Prepare and track monthly sales forecasts and budgets in collaboration with the CFO
  • Maintain accurate records of all booked functions and financial performance
  • Provide P&L statements for individual events as needed
• Member & Guest Experience
  • Be a visible and engaged presence at holiday celebrations and club-sponsored events
  • Oversee room aesthetics, decorations, and event ambiance
  • Ensure exceptional service standards that enhance the club's reputation

Collaboration & Team Leadership

The Event Sales Manager plays a critical leadership role, not only in coordinating events but also in developing and mentoring a high-performing team. This position has two direct reports:

• Event Sales Assistant
• Event Coordinator

Leadership & Development Expectations

As a leader, the Event Sales Manager is responsible for:

• Guiding and mentoring direct reports to develop their skills in sales, planning, and execution.
• Setting clear performance expectations and providing regular feedback to ensure high standards are met.
• Fostering a collaborative and positive work environment, encouraging creativity and problem-solving.
• Providing training and professional development opportunities to enhance team capabilities and career growth.
• Leading by example in client relations, service excellence, and event execution to uphold the club's reputation.
• Conducting regular check-ins and performance reviews to track progress and identify areas for improvement.

Additionally, the Event Sales Manager works closely with:

• Food & Beverage Manager
• Executive Chef
• Communications Director
• Food & Beverage Management Team
• CFO & Accounting Team
• Other department heads (Membership, Youth Programs, Aquatics, etc.)

Work Environment & Physical Demands

• Ability to sit and stand for extended periods
• Capable of lifting up to 50 lbs. and performing occasional bending, kneeling, and crouching
• Comfortable in a fast-paced, high-energy setting requiring continuous multitasking

Compensation & Benefits

We offer a competitive salary based on experience, along with a comprehensive benefits package, including:

• Health & Wellness: Club-sponsored health and dental insurance, voluntary vision coverage, and employer-paid life insurance
• Financial Security: 401(k) plan with Club matching up to 4%, flexible spending accounts (FSA), and health savings accounts (HSA)
• Work-Life Balance: 7 paid holidays, vacation, and personal leave
• Additional Perks: Short-term and long-term disability coverage, other supplemental benefits, complimentary employee meals, and a dynamic, team-oriented work environment

Join us in creating unforgettable events and an exceptional club experience. If you have a passion for hospitality, sales, and event management, we encourage you to apply!