Compliance Analyst

Overview

About GreenSky

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, banks and institutional investors. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is provided by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since the GreenSky® Program’s inception, nearly 6 million consumers have financed more than $50 billion of commerce using GreenSky’s real time “apply and buy” technology. For more information visit www.greensky.com.

Overview:

GreenSky makes it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are evolving the consumer credit marketplace.

We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our stakeholders, merchant and retailer channel partners, consumers, and borrowers.

Leveraging proprietary mobile technology, we are continuing to build on our successes. We have a great team and are proud of the employer-of- choice environment we’ve created. GreenSky is backed by some of the leading private equity investors in the world.

Position: Compliance Analyst (Remote)

Organization:

This position reports to the Vice President of Governance, Regulatory, and Partner Compliance in the Compliance department.  This position does not have any people management responsibilities.

Role Summary:

The dynamic and growing Compliance team at GreenSky is seeking a motivated, independent, and detail-oriented Compliance Analyst. The Analyst will play a key role in executing projects and driving results related to the Company’s Compliance Management System (“CMS”), specifically those related to consumer complaints management.

We are seeking a clear communicator who is eager to solve problems and coordinate cross-functionally with other departments within the Company! The role is well suited for an individual who is an excellent writer with organizational skills and can effectively manage deadlines. This individual should be able to navigate ambiguity and be a self-starter.

Duties & Responsibilities

Duties & Responsibilities:

• Organize and manage the Company’s complaint handling processes
• Synthesize information and prepare written responses to regulators, consumers, attorneys, and others
• Implement efficient processes and draft procedures for developing and responding to consumer complaints
• Work across functional teams and advocate for compliance goals and objectives
• Manage project plans by achieving key milestones for special projects including identifying roadblocks and taking necessary action to prevent delays

Required Skills/Qualifications

Required Skills/Qualifications

• BA/BS degree or similar
• Strong writing skills including legal writing skills
• Strong analytical and problem-solving skills
• The Analyst must be a strong oral and written communicator with exceptional organization and time management skills.
• Strong organizational skills
• Attention to detail
• Ability to work independently and manage deadlines 

Preferred Skills/Qualifications

• Experience working with regulators and third-party partners to resolve consumer matters
• Compliance experience at a bank, financial services company, or fintech OR similar paralegal /legal experience
• Salesforce system experience
• Spanish fluency is a nice to have, but not required  

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.