What are the responsibilities and job description for the IT Operations Intern position at GreenSky Administrative Services LLC?
Overview
About GreenSky:
GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, banks and institutional investors. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is provided by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to provide loans to super-prime and prime consumers nationwide. Since the GreenSky® Program’s inception, nearly 6 million consumers have financed more than $50 billion of commerce using GreenSky’s real time “apply and buy” technology. For more information visit www.greensky.com.
Position: IT Operations Intern
Location: Atlanta, GA – This is a hybrid opportunity (1- 2 days in the office, 2-3 days remote)
Internship Dates: May 19 – August 1, 2025
Overview: This is a great opportunity for a Computer Science intern to join our Enterprise Tools team. This internship offers a unique opportunity to gain hands-on experience while contributing to real-world projects
GreenSky is a well-established, leading fintech company, headquartered in Atlanta. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, we are evolving the consumer credit marketplace.
We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our stakeholders, merchant and retailer channel partners, consumers, and borrowers.
Leveraging proprietary mobile technology, we are continuing to build on our successes. We have a great team and are proud of the employer-of- choice environment we’ve created. GreenSky is backed by some of the leading private equity investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta, GA.
Duties & Responsibilities
- Manage and maintain various enterprise tools, including but not limited to monitoring tools, collaboration tools, ticketing systems, and other productivity tools.
- Provide technical support and troubleshooting for issues related to the enterprise tools.
- Work with other IT teams to integrate the enterprise tools with other systems and applications.
- Monitor and report on the performance and usage of the enterprise tools.
- Develop and maintain documentation related to the enterprise tools and their configurations.
Required Skills/Qualifications
- Currently pursuing a degree in Computer Science or related field
- Understanding of enterprise tool architecture, configuration, and maintenance.
- Familiarity with ITIL processes and methodologies.
- Strong analytical and critical thinking skills.
- Excellent written and verbal communication skills.
- Ability to prioritize and manage multiple tasks and projects.
Preferred Qualifications:
- Experience with Snowflake or other cloud-based data platforms
- Knowledge of machine learning and AI concepts
- Familiarity with data visualization principles
- Previous internship or project experience in data analysis or BI
GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
