What are the responsibilities and job description for the FRONT COUNTER | PARTS ASSOCIATE position at GreenThumb Lawn and Garden?
Company Description
Green Thumb was founded in 1975 and specializes in superior quality outdoor power equipment for the landscape professional and discerning homeowner. We are your premier source for the very best brands in the industry, including John Deere, STIHL, Exmark, Shindaiwa, Wright, ECHO, Scag, Kawasaki, Briggs & Stratton, Honda, Generac, Dyna Digger, Little Wonder, Husqvarna, Billy Goat, Redmax, Snapper, Toro, Ferris, Hustler, Snapper Pro, Hurricane Blo-Vac, Buffalo Turbine, and Dixie Chopper. In addition, we carry a variety of other equipment to support landscapers such as John Deere Gators, pressure cleaners, sprayers, ride-on spreaders, air compressors, and sod cutters.
With newly redesigned indoor and outdoor showrooms to better serve our customers, Green Thumb is the largest facility of its type in the country. We've built our business on customer service and satisfaction. We know the importance of taking care of our customers, and we value the trust they have in us.
Green Thumb has factory trained and certified technicians to service and repair your equipment. Our skilled service departments handle everything from minor repairs to major overhauls. Green Thumb has the largest selection of lawn mower and outdoor power equipment parts and accessories in Florida. It is our goal to get you up and running as soon as possible. Do you use a high volume of consumable parts, such as mower & edger blades, weedeater line, 2-cycle oils, or tires? Nobody meets your needs better than Green Thumb!
The tools and accessories you need to be at the top of your profession can be found at Green Thumb. We have a full line of OEM and quality aftermarket parts. We stock high quality chemicals, fertilizers, lubricants, premium oils, etc. We have a complete line of professional arborist supplies, including saddles, rigging, ropes, pole-saws and more. In addition, we carry safety supplies like helmets, hearing protectors, protective gloves, high-visibility vests and hats, and traffic cones and triangles. Our maintenance supplies and hand tools include rakes, shovels, trash cans, pruners, hand saws, loppers, and hedge shears to name a few.
Our sister company, Sun Coast Trailers has been manufacturing the finest custom, quality lawn equipment trailers, pressure cleaning trailers, and truck bodies in Florida since 1985. Sun Coast Trailers and truck bodies are manufactured from start to finish right in our Coral Springs location. We are truly proud to put our "Made in the USA" decal on every trailer we build. This makes Green Thumb your one-stop shop for the equipment and supplies you need with the trailer to haul them in. In addition, we repair trailers and truck bodies, and we carry a wide selection of trailer parts and accessories including utility boxes, truck hitches, tires, axles, couplers, and more.So you found the equipment you need to make your business profitable, but you need financing to make it happen? No problem! We've got great financing programs available for virtually all makes and models.
Job Description
Duties will include, but not be limited to:
* Greeting customers in person and over the phone to identify their needs
* Utilizing our Point of Service computer system for all transactions
* Providing price quotes in person, over the phone, or by fax or email
* Following up with customers and providing a high level of customer service
* Maintaining a tidy work space
* Developing an understanding of the outdoor power equipment industry and maintaining excellent product knowledge.
Successful employees typically have the following qualities:
* Strong communication skills
* Ability to make notes, follow up, and multitask
* Excellent work ethic
* Good written and oral communication skills
* Proficient typing and computer skills
* Go-Getter/Can-Do attitude, willing to pitch in to get the job done.
Qualifications
Qualities that are a plus, but not necessary to be successful in this position:
* Ability to communicate in both English and Spanish
* Basic Mechanical Knowledge
* Previous Experience in Parts Lookup
Employees receive Benefits after 90 days, and are eligible for 401K with employer participation after 1 year.
Job Type: Full-time
Additional Information
All your information will be kept confidential according to EEO guidelines.