What are the responsibilities and job description for the Dental Practice Concierge position at Greenville Dental?
Become the face and heartbeat of our practice with your cheery voice and presence as patients call to become our patients. We are looking for an energetic, enthusiastic, refined team member with a positive attitude and a friendly smile who will deliver a concierge level of service to our patients. This position requires a confident demeanor with the experience of 2 years in general dentistry. The ability to problem solve, multi-task, and be solution-driven throughout the day while maintaining a professional attitude.
This highly sought-after position offers participation in our coaching, and continuing education as well as the opportunity to grow and develop your skillset. You will be a part of a high-achieving team that is looking to enhance the patient experience and take the practice to the next level. This is a full-time position with an immediate start. Salary and benefits will vary depending on experience.
$19 - $26 hourly
Responsibilities:- Ability to quickly build rapport and connect with patients and ensure a positive experience while guiding patients into our preappointed schedule.
- Have a developed skillset for phone mannerisms and etiquette. A desire to serve our patients at a high level
- Be the point person for tasks and projects as requested
- Manage and maintain our practice schedule in conjunction with the scheduling coordinator and hygiene coordinator while being mindful of appropriate time allotments for patient care
- Assist the team with duties/tasks with enthusiasm and a high level of follow-through. Trust is important in our team
- Openly participate in team meetings, and culture initiatives and contribute on a high level to the growth of the practice
- Be an ambassador for and a promoter of our practices.
Qualifications:
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dental: 2 years (Preferred)
Ability to Commute or relocate:
- Greenville, NY 12083 (Required)
About Company
Greenville Dental Associates is a well-established dental office in the area for more than 30 years. We serve patients from Greene County and surrounding areas.
Our hours are Monday through Thursday 8 am - 4:30 pm.
Salary : $19 - $26