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Behavioral Health Care Manager / RN

Greenville Pediatric Services
Greenville, NC Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 3/29/2025

Greenville Pediatrics, a thriving practice with 12 providers and multiple offices is seeking an RN to lead their Behavioral Health program. This role is a core member of the collaborative care team, including the patient’s medical provider and psychiatric consultant, as well as the larger primary care medical team. This role is responsible for supporting and coordinating the mental and physical health care of patients.

  • Support the mental and physical health care of patients on an assigned patient caseload. Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.
  • Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
  • Provide patient education about common mental health and substance abuse disorders and the available treatment options.
  • Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  • Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
  • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
  • Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
  • Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
  • Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
  • Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
  • Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
  • Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
  • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
  • Cross-trained for in-office procedures. Rooming patients, collecting lab specimens, blood draws, and collecting vital signs.

TRAINING & LICENSURE REQUIREMENTS

Must have 1 or more of the following:

  • Licensed Mental Health Counselor/Professional Counselor
  • Licensed Marriage and Family Therapist
  • Licensed Social Worker
  • Registered Nurse (BSN recommended)
  • Nurse Practitioner
  • Licensed Psychologist
  • Masters-Level Licensure Candidate/Trainee (e.g. LMSW)
  • Associate (LCMHC-A), LCSW-A).

PREFERRED EXPERIENCE

  • Experience with children and adolescents
  • Prefer at least one year of experience in integrated health model

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