What are the responsibilities and job description for the Manager, Corporate & Community Relations position at Greenville Swamp Rabbits?
Spire Hockey: Greenville Swamp Rabbits (ECHL)
Company Information:
Based outside of Charlotte, N.C., Spire Sports Entertainment is bolstered by principled employees with decades of collective experience in brand consulting, celebrity representation and career management, business development, sponsorship placement and program management, event activation, hospitality, media relations, social media support and strategic consulting.
Based outside of Charlotte, N.C., Spire Sports Entertainment is bolstered by principled employees with decades of collective experience in brand consulting, celebrity representation and career management, business development, sponsorship placement and program management, event activation, hospitality, media relations, social media support and strategic consulting.
Spire Sports & Entertainment is a diversified sports and entertainment organization that pushes the boundaries of traditional marketing to foster business growth in the rapidly changing modern era. Having acquired the Greenville Swamp Rabbits of the ECHL in March of 2020, the organization has seen tremendous growth in all areas of business development, highlighted by overall league-recognition as the ECHL’s ‘Rising Star Award’ winner and finalist in back-to-back seasons.
As an organization we continue to strive daily to work and live by our core principles of what it means to be a RABBIT:
R – Relentless
A – Accountable
B – Believe
B – Bold
I – Impactful
T – Team-first
R – Relentless
A – Accountable
B – Believe
B – Bold
I – Impactful
T – Team-first
JOB DESCRIPTION:
Spire and the Greenville Swamp Rabbits seek a Manager, Corporate & Community Relations. The role will be responsible for fostering and maintaining positive relationships with corporate sponsors; grassroots marketing; positive brand image and prospecting new business; with the primary goal of building impactful relationships in the Greenville community. These relationships will include (but not limited to), corporate partners; schools; nonprofit organizations; business leaders and youth sports.
The Manager, Corporate & Community Relations will; be extremely personable, an effective multi-tasker, and have a passion for business development and community causes. The ideal candidate will be a motivated self-starter that takes initiative and thinks creatively.
ESSENTIAL FUNCTIONS:
- Support of the Corporate Partnership department, including relationship development; sponsor activation; and asset fulfillment -- from proposal to contract, and execution of deliverables.
- Develop grassroots marketing/community outreach strategies, and event coordination, that positively promote the Swamp Rabbits brand
- Develop and manage nonprofit relationships and impactful community campaigns
- Plan, develop, and execute strategic promotions and theme nights as it relates to partnership development and fulfillment of corporate sponsors and nonprofit engagement.
- Prospecting to generate new nonprofit relationships; responsible for hosting client meetings and potential client presentations on a regular basis
- Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; maintain high level of customer service to existing and new clients
- Perform “game day” responsibilities, including management of Sponsorship deliverables; the Community Organization of the Night program; concourse layout; and other specific theme-related activations
- Create and manage a schedule of team events and appearances, specific to partner obligations and opportunities, including but not limited to; player appearances, mascot appearances, front office/team volunteer opportunities.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
- Highly organized, resourceful, detailed-oriented, quick learner and time management skills
- Excellent relationship building and customer service skills.
- Ability to learn in a team environment and adhere to departmental guidelines
- Ability to professionally communicate and interact with all levels of management
- Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
- Ability to professionally handle highly sensitive and confidential information
QUALIFICATION STANDARDS:
Education:
- A minimum education level of: BA/BS Degree (4-year)
Experience:
- 1-2 years of related work experience; preferably in the sports industry.
- Must be able to work game nights, weekends, and holidays, based on an events schedule.
The Swamp Rabbits reserve the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. The Swamp Rabbits may require an employee to perform duties outside his/her normal description.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.