What are the responsibilities and job description for the Veterans Ford - Mobile Service Technician position at Greenway Automotive Group?
Veterans Ford, a prominent automotive dealership and service center, is actively seeking a skilled and motivated Mobile Service Technician to join our dynamic team. As a Mobile Service Technician at Veterans Ford, you will play a crucial role in providing exceptional service to our valued customers by performing maintenance and repairs on their vehicles at their location.
Responsibilities:
- On-Site Service: Travel to customers' locations to perform scheduled maintenance, inspections, and repairs on Ford vehicles. Utilize mobile service equipment and tools to ensure efficient and high-quality service.
- Diagnostic and Repair Skills: Diagnose and repair mechanical and electrical issues in accordance with Ford specifications and guidelines. Perform routine maintenance tasks and inspections.
- Guest Interaction: Interact with guest in a professional and courteous manner, addressing their concerns and providing clear explanations of service performed.
- Documentation: Accurately document all services performed, including parts used and time spent on each job. Maintain detailed records of vehicle inspections, diagnostics, and repairs.
- Quality Assurance: Ensure all work meets high-quality standards and complies with manufacturer and dealership guidelines. Conduct post-service inspections to verify the effectiveness of repairs.
Requirements:
- Technical Expertise: Proven experience as a Mobile Service Technician or a similar role. Strong technical skills in diagnosing and repairing automotive issues, with a focus on Ford vehicles.
- Customer Service Skills: Excellent customer service and communication skills. Ability to interact professionally with customers and address their automotive concerns.
- Self-Motivated: Ability to work independently and efficiently manage time and resources. Proactive approach to problem-solving and service delivery.
- Team Collaboration: Collaborate effectively with other service technicians, advisors, and dealership staff to ensure seamless service operations.
- Adaptability: Ability to adapt to changing schedules and work environments.
Certifications:
- Valid driver's license with a clean driving record.
- Automotive Service Excellence (ASE) certification and/or Ford certifications are a plus.
Why Join Greenway Ford:
- Be part of a reputable and customer-focused automotive dealership.
- Access to ongoing training and development opportunities.
- Competitive compensation and benefits package.
Benefits:
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance options.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Employee discounts on products and services.
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
- 401(k)
- Employee discount
- Health insurance
Work Location: In person
