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Greenway Kia at the Avenues - Service Advisor

GREENWAY AUTOMOTIVE
JACKSONVILLE, FL Other
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/24/2025

Job Details

Job Location:    Greenway KIA At The Avenues - JACKSONVILLE, FL
Salary Range:    Undisclosed

Greenway Kia at the Avenues is looking for experienced and motivated automotive Service Advisors to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities:

  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Performs other duties as assigned


Qualifications:

  • One year of dealership Service Advisor experience, preferred
  • Proven track record of achieving exceptional Customer Satisfaction
  • Must have a valid driver's license and be in good standing
  • Must exhibit personal and professional integrity
  • Must have a desire for a long term career with a growing organization
  • Reynolds and Reynolds experience; highly preferred

Benefits:

  • Competitive Pay
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • State of the Art Facility with a Professional Working Environment

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