Greenway Mazda - Automotive Service Advisor

Greenway Mazda of Houston is looking for an experienced and motivated automotive dealership Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done.

Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities:

· Greets and consults with customers to interpret their needs and arrange for appropriate service

· Serves as the primary point of contact for all automotive service and repair matters

· Consult with mechanics about necessary repairs and possible alternatives to expensive work

· Sells additional needed services

· Sets and manages the expectations for service delivery for both the customers and mechanics

· Continuously updates customers on repair needs and completion times

· Verify that the final invoice reconciles with the work performed on the repair order

· Performs other duties as assigned

Benefits:

· Progressive and Competitive Pay Plan

· Strong mentorship program to help you gain the experience you need to progress your career

· Excellent opportunities for growth and internal promotions

· Ongoing Training and Education

· Employee Purchase and Service Discounts

· Paid Vacation

· Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance

· 401(k) Retirement Savings Plan

· Team-oriented, professional and a fun work environment

Qualifications

· One year of dealership Service Advisor experience, preferred

· Must have a proven record of achieving exceptional customer satisfaction

· Must have a valid driver's license and be in good standing

· Must exhibit personal and professional integrity

· Have a desire for a long term career with a growing organization
· CDK experience; preferred