What are the responsibilities and job description for the VETERANS FORD - AUTOMOTIVE SERVICE WARRANTY CLERK position at GREENWAY AUTOMOTIVE?
Job Details
Job Location
Veterans Ford - Tampa, FL
Position Type
Full Time
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 36 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Veterans Ford is hiring in our Service Department for a Warranty Administrator. We have a Full Time position available!
- Warranty Clerks are responsible for managing warranty papers and claims. Warranty Clerk duties are collaborating with managers and technicians, fulfilling warranty requirements, solving warranty issues, monitoring defective products, maintaining records of customer details, and reporting to warrantors.
- Warranty clerks ensure that their employers are paid for all product maintenance parts or replacements covered under a warranty. They organize, process and review warranty claims made by the customers. The warranty clerk should have exceptionally high ethical standards.
The ideal candidate has a high school diploma or GED and previous retail and / or customer service experience that includes money-handling and point-of-sale (POS) system experience. Ford warranty experience required. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
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