What are the responsibilities and job description for the Greenway Technical Assistance- GTAC position at Greenway Equipment, Inc.?
We are a team of dedicated individuals who strive to provide top-quality Agricultural, Residential, and Construction equipment as well as unparalleled customer service every day.
Job Description
Job Function:
- Serve as an internal resource for Techs: help with diagnostics and troubleshooting
- Work with newer Techs one-on-one to develop their skills
- Help support new products through training of Techs
- Travel to locations and help with issues
- Answer GTAC/CCMS cases in a professional and courteous manner
Skills and Qualifications:
- Ability to speak effectively one-on-one and in groups
- Ability to perform diagnostics of all John Deere Equipment
- Ability to use Service Advisor and related computer programs
- Ability to do basic functions of Microsoft Office: word, excel, and power point
- Willing to engage in over night travel
- Will be based out of Weiner Support Center
- Must have 3-5 Years of John Deere Technical Experience
Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.
It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
