What are the responsibilities and job description for the Equipment Sales and Support Associate position at Greenway Equipment?
Greenway Equipment is a leading provider of agricultural, residential, and construction equipment, as well as unparalleled customer service. Our team is dedicated to delivering top-quality products and exceptional support to our customers, helping them achieve their goals and objectives.
Key Responsibilities
- Sell and record products and/or services to meet customer needs, leveraging your knowledge of our products and services to provide tailored solutions.
- Prepare and maintain merchandise displays that showcase our products in the best possible light, ensuring that they are visually appealing and easy to navigate.
- Work closely with our logistics team to verify the receipt of shipments and assist with placing orders for machine downtime and stock inventory management.
- Stay up-to-date with industry trends and best practices through ongoing training and development, ensuring that you have the skills and knowledge needed to succeed in this role.
- Maintain the parts warehouse, ensuring that it is organized and well-stocked, and that our customers have easy access to the parts they need.
Requirements
- Demonstrate a strong commitment to customer service, with a focus on building strong relationships and providing exceptional support.
- Have at least 1-year experience in parts department operations or a related field, with a proven track record of success.
- Show the ability to analyze and interpret basic reports related to parts department performance, using data to inform decision-making and drive results.
- Be capable of accurately processing stock orders and maintaining accurate inventory levels, with a high degree of attention to detail and accuracy.
We believe in building a sustainable business while providing an exceptional customer experience. At Greenway Equipment, we value diversity and inclusion, and we are committed to creating a workplace that is free from discrimination. We are proud to offer a range of benefits and opportunities for growth and development to our employees.
