Night Auditor (Part Time)

Job Description

LUXURY-DELAMAR HOTEL in Southport CT. is looking for a Part Time - Night Auditor to work Friday and Saturday Nights.

JOB OVERVIEW: Check-in/Check-out hotel guests in a friendly prompt and professional manner; process all payments according to established procedures. Accurately balance all hotel income and expenses for 24 hour hotel operating period.

DUTIES AND RESPONSIBILITIES:Welcome guests in a friendly, prompt and professional manner. Answers the telephone in a friendly, prompt and professional manner.Register guests, issue room keys, provide information on hotel services and room location. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. romote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, front office routine administrative processes. Perform audit duties by reconciling all transaction processed during the day. Bring to the attention of the Front Office Manager with any discrepancy or potential liabilities. Act as hotel system liaison during night hours. Call in and open tickets with IT Support during the overnight hours if a system fails or issues occur. Transmit credit card batch. Prepare morning reports for managers. Follow night audit checklist including reconciliation of rooms/reservations segmentation.

QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent, MUST HAVE previous Night Audit experience .Must speak fluent English. Other languages preferred. This job requires ability to perform the following. Frequently standing up behind the desk and front office area. Carrying or lifting items weighing up to 50 pounds. Use a keyboard to operate various property management and reservations system, etc. Candidate will be required to work nights including weekends as well as holidays.

Job Type: Part-time

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Night shift
• Weekends only

Work Location: In person

Salary : $19 - $21