Childcare Specialist

About Greenwich House   

Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences.

Position Summary

The Childcare Specialist for the NYC Childcare Enrollment and Outreach Initiative will manage a grant-funded project to connect families in the Lower East Side to childcare assistance. The Childcare Specialist utilizes high-level interpersonal and problem-solving skills to identify and screen families for childcare assistance, assist in connecting families with childcare providers as needed, track enrollment, and maintain project data. 

Responsibilities

• Collaborate with agency staff and community service providers to identify families in need of childcare assistance 
• Screen families for eligibility utilizing a standardized tool and complete applications 
• Enroll childcare providers in the program and assist them in enrolling children 
• Build knowledge/expertise of the NYC childcare landscape in the Lower East Side to assist families to connect with childcare as needed   
• Determine the appropriate childcare type and setting to meet the family’s eligibility and needs 
• Conduct yearly recertifications for continuing eligibility and enrollment 
• Utilize excellent communication skills to engage families and childcare providers, troubleshoot, and assist them with successfully using assistance 
• Conduct visits to childcare providers 
• Provide information or referrals for childcare for families who are not deemed eligible for assistance through the project 
• Track childcare enrollment and recertification 
• Maintain project data 
• Create and maintain case records for each family and provider 
• Attend meetings with the project team, funder, and stakeholders 
• Participate in advocacy efforts as requested  
• Build and maintain close, daily interactions with co-workers and supervisors 
• Effectively communicate with families and outside agency staff 
• Attend various meetings with internal departments and external stakeholders 
• Some travel is required to engage with families, childcare providers, and community service providers, and to attend advocacy-related events 
• Flexibility to work occasional evening hours to accommodate families’ availability. 

Qualifications

• Associate's degree or high school graduate with relevant experience; Bachelor's degree preferred
• Bilingual in Spanish, Mandarin, or Creole required
• Experience in community engagement or other forms of direct service 
• Knowledge of the NYC childcare landscape or willingness to learn 
• Excellent telephone and email etiquette 
• Proficient in data entry and MS Office tools: Word and Excel 
• Demonstrated cultural competence with immigrant communities 
• Friendly, highly dependable, and flexible 
• Have a strong sensitivity to cultural differences present among staff and clients within our organization 
• Possess a strong belief in people’s ability to grow and change 

Vaccination Requirement

As of October 29, 2021, we are requiring all Greenwich House and Barrow Street Nursery School new hires to be fully vaccinated against COVID-19 prior to the start date.

Reasonable Accommodations Statement

To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. 

Equal Employment Opportunity 

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/