Clinical Services Director

TITLE: Clinical Services Director 

DEPARTMENT: Center for Healing

REPORTS TO: Program Director 

JOB LOCATION: 190 Mercer Street

FLSA: Exempt

JOB STATUS: Full-Time

HOURS: 35 hours, 6:15AM - 1:45AM 

POSITIONS SUPERVISED: LMSW, CASAC, LMHC

POSITIONS SUPERVDATE

About Greenwich House:   

Founded in 1902 as a Settlement House to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness supports, education and personal enrichment, and skills building and cultural experiences.

 Essential Functions: 

• Provide supervision to clinical staff, both individual and group, with supervision notes.
• Take an active lead in all agency clinical staff and interdisciplinary team meetings.
• Participate in all in-service trainings and continued ongoing education in collaboration with Greenwich House Mental Health Trainer.
• Representation at meetings with regulatory agencies in regards to clinical services.
• Review staff documentation to make sure that it is person-centered and evidenced based, meets all billing requirements.
• In collaboration with senior clinic leadership maintain the clinic as audit ready for all regulatory bodies; inclusive of review of corrective action plans for monthly internal audits.
• Participate in monthly Incident Review Committee.
• Review internal monthly audit and prepare response for compliance committee.
• Provide staff with training in regards to corrective action plans for monthly and agency audits.
• Demonstrate leadership and oversee crisis situations within the clinic.
• Keep Program Director informed of progress, issues, crises, incidents, and problems to be addressed. 
• Work with clinical staff to help achieve service requirement expectations; up to and including disciplinary action.
• Function as a member of the clinic’s senior leadership team.
• Participation in program development.
• Use time efficiently and be well-organized.
• Responsible for clinical services provided at MMTP.
• Build relationships with community partners to include but not limited to: local precinct, neighbors and community board.
• Work collaboratively with co-clinical services director, medical team, and practice manager.
• Co-manage running of weekly staff meeting.
• Assist in the management and recruitment of intern and volunteer program.
• Develop a referral network of relationships and MOUs  for medical and psychiatric conditions.
• Work with Medical Practice Manager to oversee and managed intakes and discharges.
• Provide other clinical and/or administrative duties as requested by the Director.

Responsibilities:

• In collaboration with the senior leadership assists in the operation of the clinic.
• Assists with the facilitation of the smooth flow of clients and patients to ensure minimum patient waiting time in collaboration with the Medical Practice Manager. 
• Works within the organization by interacting with patients, clients, staff members and providers.
• Provides clinical supervision to Social Work, Mental Health Counselors and CASACs.
• Oversees clinical services of the clinic to ensure compliance with regulatory agencies, DOHMH, OASAS and CARF.
• Works in a collaborative environment to ensure the delivery of services to patients. 

Qualifications:

• Licensed Clinical Social Worker (LCSW) plus four (4) years of clinical experience, 2 years supervisor experience preferred. 
• Knowledge of substance use disorder, co-occurring evidenced-based treatment methodologies and modalities.
• Knowledge of Federal, State and local documentation requirements to include but not limited to collaborative documentation, treatment planning, progress notes, assessments/screenings.
• Knowledge and/or experience in NYC social, legal, correctional service systems and programs. 
• Good communication skills, self-starter with the ability to work independently and to interact with all levels of staff, both internally and externally. 

Organizational Relationships:

The successful candidate interacts with all levels of personnel, customers and clients of Greenwich House and maintains cordial business relationships with the agency’s other programs.

Vaccination Requirement: 

As of October 29, 2021, we are requiring all Greenwich House and Barrow Street Nursery School new hires to be fully vaccinated against COVID-19 prior to the start date.

Reasonable Accommodations Statement:

To perform this job successfully, a successful candidate must be able to perform satisfactorily in each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. 

Equal Employment Opportunity:

Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/