POSITION TITLE:          Field Computer Support Technician:  provide technical and computer support to all GISD computer users.                                        

QUALIFICATIONS:        High School Diploma or GED, An Associate's Degree in computer maintenance or related  field or certification in an IT certified field is preferred. Pass a fingerprint and criminal history check.                                         

REPORTS TO:               Technology Director 

TERMS OF EMPLOYMENT:  226 Days

Primary Purpose:

Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.

Qualifications:

Education/Certification:

High school diploma or GED

Clear and valid driver’s license

Special Knowledge/Skills:

Knowledge of computer workstation setup (identify requirement–i.e., Novell workstation)

Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals

Ability to install and maintain network cables and hardware

Ability to diagnose problems and perform repairs

Experience:

1 years of work experience installing, maintaining, and repairing computers and peripherals

Major Responsibilities and Duties:

Technical Support

1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
2. Provide technical assistance to users of computers, instructional equipment, and software.
3. Install and configure application and operating system software and upgrades.
4. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
5. Assist with the organization and distribution of technology-based material for classroom use.

Equipment Repair and Maintenance

1. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
2. Remove old equipment and perform data migration to new machines.
3. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
4. Maintain accurate records of time and materials required to perform repairs and service.

Inventory

1. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
2. Identify, request, and control the inventory of repair parts.

Other

1. Compile, maintain, and file all physical and computerized reports, records, and other documents.
2. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
3. Comply with all district and campus routines and regulations.
4. Follow district safety protocols and emergency procedures.
5. Respond to after-hours emergencies as needed.

Supervisory Responsibilities:

None

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van

Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders

Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)

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Greenwood Independent School District does not discriminate on the basis of race, color, national origin, age, sex (including gender identity and sexual orientation) or disability, in admission or access to, or treatment or employment in its programs and activities. Any person having inquiries concerning the School's compliance with the regulations implementing Title VI of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact the Assistant Superintendent or Human Resources. In accordance with Title IX, the district does not discriminate on the basis of sex in its educational program or activities. The requirement not to discriminate extends to employment. Inquiries about the application of Title IX to employment should be referred to Title IX Coordinator, Superintendent Elliott 2700 FM 1379, Midland, TX 79706, eelliott@greenwood.esc18.net, (432) 683-6461, to the Assistant Secretary for Civil Rights of the Department of Education or both.