What are the responsibilities and job description for the Automotive Service Advisor position at GREG'S AUTOMOTIVE SERVICE & TIRE LLC?
We are looking for a Service Advisor to join our team and provide exceptional customer service to our clients. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to build relationships with customers. The Service Advisor will be responsible for greeting customers, providing advice on products and services, scheduling appointments, and managing customer inquiries. The successful candidate will also be expected to keep accurate records of customer interactions and follow up with customers after service is completed.
Responsibilities:
- Greet customers and determine their needs.
- Provide accurate estimates of repair costs and timeframes.
- Explain the nature of the repair to customers.
- Advise customers on preventative maintenance and other services that may be beneficial.
- Schedule appointments for service and repairs.
- Maintain customer records and update customer information in the database.
- Follow up with customers to ensure satisfaction with the service provided.
Job Type: Full-time
Pay: From $25,000.00 per year
Benefits:
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $25,000