What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Gregg Englebreth - State Farm Agent?
Position Overview
Are you ready to make an impact in a dynamic team environment? A successful State Farm Agent is seeking a passionate and qualified Customer Service Representative to join our winning team. We are looking for an energetic professional who thrives on building relationships and delivering exceptional customer experiences. This is an exciting opportunity for a motivated self-starter who is eager to contribute to business growth through meaningful, value-based conversations. With excellent income and growth potential, your rewarding career begins here!
Key Responsibilities
- Build and nurture strong customer relationships through consistent follow-up and engagement.
- Employ a customer-focused and needs-based review process to effectively educate customers about various insurance options.
- Generate leads, schedule appointments, and accurately identify customer needs to recommend the most suitable products and services.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Genuine interest in marketing products and services tailored to customer needs.
- Outstanding communication skills, including proficiency in written, verbal, and listening capacities.
- People-oriented mindset with a strong focus on customer satisfaction.
- Detail-oriented individual with a commitment to quality and accuracy.
- Proactive problem solver with a positive attitude towards challenges.
- Comfortable in learning and utilizing computer functions and software.
- Proficiency in working collaboratively within a team environment.
- Competitive compensation with performance-based incentives.
- Opportunities for professional development and career advancement.
- Supportive and inclusive work atmosphere focused on team success.
- A chance to be part of a reputable company that values its employees and community.
Qualifications
Why Join Us?
If you are motivated to succeed and envision yourself thriving in this role, we invite you to complete our application. We look forward to connecting with you about the next steps in the interview process!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
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