What are the responsibilities and job description for the Customer Service Greeter position at Gregg Orr Auto Collection?
Purpose:
Enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.
Meets and greets customers in Service Drive
Assist customer during service process
Drives customers to their homes or places of business and picks them up after their vehicle is repaired
- Uses good judgment and safe driving skills
- Keeps a timely shuttle route
- Assists passengers getting in and out of vehicles
- Operates radio or similar device to communicate with dealership or other vehicles to report disruption of service
- Keeps a record of trips including names of passengers and destination or pick-up point
- Notifies dispatcher or service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
- Maintains a professional appearance
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications:
- High School Diploma
- All applicants must be authorized to work in the USA
- All applicants must perform duties and responsibilities in a safe manner
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and valid driver license
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $11 - $14