Dental Office Front Desk for Gregson Family Dentistry

Job Overview
We are seeking a dedicated and friendly staff member to join our team. The ideal candidate will be one of the first point of contact for our patients, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to communicate effectively with both patients and staff. Knowledge of dental office terminology along with dental billing processes are essential for success in this position.

Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and confirm patient visits.
- Handle incoming calls, addressing inquiries or directing them to the appropriate staff.
- Maintain accurate patient records and documentation review.
- Utilize dental software for scheduling and record management.
- Assist with office management tasks to ensure smooth operations.
- Support other administrative duties as required by the dental team.

What We’re Looking For:

• Customer Service Experience: 1-3 years, dental experience required
• Multi-Line Phone Skills
• Excellent Communication: Friendly and clear
• Collaborative Spirit: Enjoy working with a team

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• No weekends

Experience:

• Phone etiquette: 1 year (Required)
• Dental terminology: 1 year (Required)

Ability to Relocate:

• Portland, OR 97267: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23