What are the responsibilities and job description for the Service Technician position at GRENZEBACH CORPORATION?
Service Technician
Join the Grenzebach Team
Grenzebach Corporation is a high-tech company focusing on the future of automation, our customers, and our employees. We are convinced that only those who explore new paths and face today's issues with an open mind can actively shape the world.
An open and appreciative culture unites our multinational group of companies. Embark on a new course and join us on an exciting journey that will change global markets from the bottom up. Become part of the Grenzebach family, grow professionally and personally, and accompany our customers on their journey into the world of tomorrow!
Benefits / Perks:
FREE Employee Insurance - Medical, Dental and Vision
FREE Long-Term and Short-Term Disability Insurance
FREE Gym Membership
FREE Life Insurance
20 PTO Days Starting Day 1
401k with Match
10 Paid Holidays
Annual Bonus Opportunity
Employee Assistance Program
Job Description
- Perform inspections, maintenance, and repairs for customers
- Balance frequent customer visits with office-based tasks
- Specialize in conveying and handling technology
- Contribute insights from field assignments to improve service offerings in collaboration with sales and support teams
- Document service activities through detailed reports
- Conduct training sessions on machine operation, maintenance, and repair, including support in creating training materials
- Work closely with customers to address technical issues and discuss upcoming projects
- Troubleshoot and resolve mechanical and technical challenges efficiently
- Collaborate with internal teams to enhance customer support and service delivery
- Provide feedback from field visits to both customers and internal support staff
Requirements:
- Completed training in mechanics, mechatronics, or a related industrial field
- A technician degree is a plus
- Several years of experience in industrial service and maintenance
- Hands-on experience with hydraulic and pneumatic systems would be helpful
- Strong team player with a flexible and solution-oriented mindset
- Comfortable working directly with customers, providing technical support and solutions
- Professional in MS Office applications
- Willingness to travel frequently within the USA and occasionally to Europe for training
