Inside Sales Assistant: Tools

Are you looking for a new challenge? Do you want to join a hardworking, passionate, and dedicated team? If so, a career at our company might be the right path for you.

We offer many fulfilling opportunities for professionals who share our values and customer-focused philosophy. Our team works diligently every day to deliver superior service and expertise to the hundreds of companies we serve in the Southeast. A career at our company empowers and rewards both you and the customers who count on you to grow their businesses.

Our company at a glance: Privately owned, headquartered in the Southeastern U.S., in business for more than 60 years, and empowering 100 customers in the U.S.

Some of our benefits include medical and dental insurance, life and disability insurance, retirement plans (401(k) and pension plans), educational assistance, and paid time off (PTO).

Job Title: Inside Sales Assistant-Tools

Department: Sales

Travel Required: Some

Position Type: Full-Time

Reports To: Sales Manager

Reporting Jobs: None

Contacts Inside: Accounting department (billing and/or pricing discrepancies). Warehouse personnel (quantity discrepancy, purchase order problems, receiving problems. Purchasing department. Projects/Training Assistant (spreadsheets, inventory updates, consign stock reports)

Contacts Outside: Vendor representatives (with prices, deliveries, specifications, new products). Customers: securing new orders, helping with problems or complaints—billing, delivery or backorders. Contacts made in person, by phone, internet access (e-mail) and fax.

PURPOSE

Role and Responsibilities

• Promote and sell Gresco Inventory, represented product lines, and services.
• Communicate with customers to determine current and future material needs.
• Build relationships with all customer representatives that will promote the company philosophy and create trust.
• Provide market feedback to outside sales and the District Manager.
• Pursue opportunities to increase sales and gross margins.
• Promote and sell new products.
• Assist all departments as needed.
• Assist with any and all office operations and functions as required.
• Attend training schools as required to further develop skills and product knowledge.
• Enter customer orders.
• Responsible for quoting RFQs.
• Contract set-up (part numbers, initial orders, and stocking notes).
• Review pricing increases for contract items – assist Account Manager on getting contract prices updated.
• Review open order reports.
• Handle material shipping discrepancies.
• Help expedite open past due orders & backorders with manufacturing.
• Keep track of account status and help assist in resolving any past-due invoice issues.
• Responsible for escalating any complex issues to appropriate Account Manager for resolution.

NATURE AND SCOPE

Thorough product and pricing knowledge necessary for providing quotes and blanket bids to customers. Energetic personality, ability to work with all people whether outside the organization or within. Dedicated to the company and have the ability to make decisions. Ability to handle multiple projects at one time is required. Have the ability to recognize mistakes, correct them and learn from them.

REQUIRED EDUCATION/KNOWLEDGE AND EXPERIENCE

• High school diploma or equivalent.
• Strong math skills and effective communication skills.
• Must be able to write legibly as well as read and comprehend material and display effective written and oral communication skills for meetings with vendors, customers, management, or employees.
• Must be able to perform spreadsheet operations and create Word documents on a computer utilizing Microsoft applications, including Outlook, and various other computer and Internet-related programs.
• Must have proficient typing skills.
• Must have the ability to handle multiple projects at one time.

PREFERRED

• B.S. in business.
• 5 years of general business experience with 3 years sales experience.

WORKING CONDITIONS

Normal office conditions. Moderate to high levels of stress due to deadlines and last-minute calls. High level of accuracy required. Occasional outside travel as a Gresco representative. Working hours 8:00 a.m. to 5:00 p.m., Monday through Friday with one hour for lunch. May be subject to being on call for the department as required.

Gresco Utility Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• sales: 3 years (Preferred)

Ability to Commute:

• Forsyth, GA 31029 (Required)

Work Location: In person