Service Advisor Assistant - Gresham Chrysler Dodge Jeep Ram

Gresham Chrysler Dodge Jeep Ram, a subsidiary of Time Auto Group, is looking for a Service Advisor Assistant to join our growing team!

It is TIME for you to Love where you work! We are waiting for you to join our amazing team!

Our team's mission is to provide a fun, positive, healthy, and ethical work environment, while supporting our employees and managers. We understand the importance of family and a work/life balance. We strive to build excellent relationships within our workforce, emphasizing on culture, diversity, strategic development, being excellent stewards to our manufacturer and our brand, serving our community with top-shelf service, and providing tools and opportunities for everyone.

Schedule: Tuesday - Saturday 9am - 6pm

Compensation: $22 - $25 DOE

Qualifications:

• 6 months previous Service Department experience preferred.
• Valid driver’s license and clean driving record.
• Ability to drive manual transmission vehicles preferred.
• Deep understanding of automobiles and speedy diagnostic abilities.
• Effective analytical and communication skills and eagerness to improve.
• Ability to learn new technology, repair and service procedures and specifications.
• Ability to operate electronic diagnostic equipment.
• High School Diploma or GED (required).

What's in it for you:

• Medical, Dental, and Vision eligible 1st of the month after 30 days of employment.
• 401k eligible after 90 days of employment.
• Employee Assistance Programs.
• Paid Holidays (7, plus Veterans Day for eligible Veterans).
• Paid Vacation (40 hours at 1 year, tier levels with tenure).
• Career Development Coaching.
• Career advancement and training programs.
• Positive and Supportive Culture that values Employee Empowerment, Community, Communication, Recognition & Respect.
• Professional, Safe, and clean work environment.
• Employee discounts on Parts, Service and Vehicles.

Responsibilities

• Assists service customers, Service Advisors and Service Manager.

• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough messages, delivering to appropriate department or individual.

• Checks voicemail and returns calls or forwards messages throughout the day.

• Sets service appointments.

• Calls customer for appointment reminder one business day before scheduled appointment date.

• Communicates with callers and visitors in a professional, friendly, and efficient manner.

• Obtain basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership.

• Enters data into prospect tracking system and runs prospect reports for managers as needed.

• Communicates messages to the appropriate parties in a timely manner via method requested by the Service Manager.

• Types memos, correspondence, reports, and other documents.

• Assists with clerical/administrative duties as requested.

• Runs errands in company vehicles and assisting with Service Porter duties when needed.

• Other duties as assigned.

Our team is dedicated to helping one another just as much as we are passionate about helping clients! Our managers work just as hard as our employees, our playing field is even and supportive. Our motto is "Always do the right thing." If you are that qualified individual and are seeking an employer who supports your personal and professional goals, we just may have the position that only you can fill!

Pre-employment screening includes background check and drug test. (THC permitted for recreational use only, workplace drug policy applies during shift and on company premises.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.