What are the responsibilities and job description for the Driver Supervisor position at Greyhound?
About Us
Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America. With operations throughout the U.S., Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business and are committed to providing exceptional service to our clients. Join us as we carry on the tradition of taking people on a journey!
The Role
The Driver Supervisor is responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee / labor relations, driver retention, and safety performance.
Responsibilities :
- Daily interaction with the driver workforce.
- Interviews, selects, trains, and manages the driver workforce. Ensures all personnel have been trained and / or retrained according to operational procedures. Follows up with new drivers at regular scheduled intervals on their performance.
- Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel. Ensures drivers are reporting to work on time and in complete uniform ready to work.
- Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback. Investigates and acts on feedback regarding drivers and safe operational practices.
- Responsible for planning of future books offs and run change assignment.
- Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
- Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
- Make sure drivers are properly credentialed to operate a commercial motor vehicle.
- Work closely with HR to address all levels personnel matters. Work with drivers to ensure good labor relations are maintained. Ensure the following of the CBA to ensure proper handling of grievance process.
- Review electronic DOT logs and / or paper DOT logs.
- Monitors on-time performance on a real-time basis.
- Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails
Qualifications
Benefits
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply!
Salary : $5,250
