What are the responsibilities and job description for the Driver Training Supervisor position at Greyhound?
Job Title:
Driver Supervisor
Overview:
The Driver Supervisor oversees the day-to-day functions of the driver workforce at Greyhound, ensuring compliance with safety standards and effective labor relations.
Main Responsibilities:
- Training and managing drivers
- Monitoring their performance
- Making data-driven decisions to improve operations
About Greyhound:
Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America. With operations throughout the US, Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business and are committed to providing exceptional service to our clients.
Key Accountabilities:
- Oversight of a specific group of drivers and monitoring performance and dispatch
- Managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee/labor relations, driver retention, and safety performance
Daily Tasks:
- Follows up with new drivers at regular scheduled intervals on their performance
- Responsible for planning of future books offs and run change assignment
- Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance
- Makes sure drivers are properly credentialed to operate a commercial motor vehicle
- Monitors on-time performance on a real-time basis
- Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails
Requirements:
- Bachelor's degree preferred
- ~1 year in operations experience
- ~ Ability to analyze data, generate reports, and make data-driven decisions
- ~ Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
- ~ Proficient in Microsoft Office with emphasis on Excel, Windows applications, etc.
Benefits:
- Competitive Medical, Vision, and Dental plans, including FSAs, Telemedicine support, and HRAs with company contributions of up to $1000
- ~5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays
- ~ Company-funded life insurance policy and supplemental life insurance options
- ~ Tuition reimbursement of up to $5250 per year
- ~ Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs
- ~ Free travel for yourself and eligible dependents on both FlixBus and Greyhound services
Salary : $5,250
