Demo

Transportation Operations Supervisor

Greyhound
Melrose, MA Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/10/2025

About Us

Since our first route in 1914, Greyhound has become a leading transportation company with the largest intercity bus service throughout North America. With operations throughout the U.S., Canada, and Mexico, and as a subsidiary of Flix North America since 2021, we continue to grow and transform our business and are committed to providing exceptional service to our clients. Join us as we carry on the tradition of taking people on a journey!

The Role

We are seeking a Transportation Operations Supervisor responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the driver workforce and ensuring pool compliance, effective employee / labor relations, driver retention, and safety performance.

  • Daily interaction with the driver workforce.
  • Interviews, selects, trains, and manages the driver workforce. Ensures all personnel have been trained and / or retrained according to operational procedures.
  • Responsible for planning of future books offs and run change assignment.
  • Make sure drivers are properly credentialed to operate a commercial motor vehicle.

Qualifications

  • Bachelor's degree preferred
  • 1 year in operations experience
  • Excellent leadership, communication, and interpersonal skills
  • Ability to analyze data, generate reports, and make data-driven decisions
  • Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
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