Assistant Store Manager

Greys Fine Cheeses is the only specialty retail cheese shop in Memphis with locations in Nashville and Franklin. We know cheese! We are family-owned offering the finest artisanal cheeses, charcuterie, accoutrements and wine to our turophiles (cheese lovers).

We have an Assistant Store Manager position open at our Memphis location. This is a part-time position working Tuesday - Saturday from 10:30 am - 3:30 pm.

We are a small team, looking for someone who is comfortable working in a small team with a willingness to learn and be a team player. Someone who enjoys working for a local business.

In this role, you will keep our store and our staff “organized” as you manage key daily operations.

DINING ROOM SERVICE:

• Assist owners in overseeing the day to day operation of cheese shop
• Maintain staff schedule. Schedule labor ensuring all positions are staffed when staff is off or sick. Ensure all shifts are covered.
• Identify and manage all aspects pertinent to providing guests with the atmosphere standard set owners upon opening (lighting, music, volume, appearance, cleanliness)
• Conduct pre-shift meetings keeping staff informed about developments
• Assist in coordinating staff training classes (cheese and wine trainings) Demonstrate commitment to making all the current staff and management better.
• Ensure continuous improvement in quality of service, operational effectiveness, and employee retention and satisfaction.
• Support FOH team in all aspects of service – assign staff to stations
• Gather customer feedback and recommend remedy/corrective actions.

GENERAL OPERATIONS – LABOR, SOFTWARE, MAINTENANCE

• Responsible for verifying daily time clock entries and making corrections as necessary in system
• Distribute daily cash tips between staff.
• Conduct staff interviews and make recommendations for observations and hiring.
• Ensure all HR paperwork is complete and all on-boarding documents are complete and submitted for payroll.
• Ensure all annual business licenses are renewed in a timely manner
• Oversee and ensure FOH and BOH are keeping adequate stock levels of their items.
• Order and re-stock all restaurant supplies.
• Order retail items and merchandise shelves.
• Order supplies for restaurant
• Check restaurant office voicemail and correspond as necessary.
• Understand all systems in the restaurant and ensure that each is in working order. Restaurant POS, Emergency Contacts for use in the event of an emergency in a manner that any management team member could access the necessary information.
• Post weekly schedule of events and staff schedule
• Coordinate any meetings regarding repairs and maintenance
• Use metrics from weekly sales report to suggest promotions to push sales of slow movers.

ACCOUNTING:

• Organize and maintain invoices for proper record keeping
• Ensure invoices are correct versus products ordered/received. Work with vendor issuing credits if shorted items.
• Complete monthly credit card report.
• Prepare deposit for bank personnel

About You

• Minimum of 1-2 years of restaurant manager experience restaurant supervisor /shift leader experience
• Have a passion for cheese with desire to continue to learn (no prior cheese experience required)
• Customer service attitude.
• Excellent organizational skills
• Communication, organization and team management skills.
• Fluency in Excel, preferred
• Prior experience with POS systems, preferred
• Must be of legal age under TN state regulations to serve alcohol and have a valid TN ABC Certificate.
• Eligible to work in the United States

Perks & Benefits

• Compensation: $20 - $21/hour based on experience
• Schedule Tuesday - Saturday 10:30 am - 3:30 pm
• Closed major holidays
• 30% Employee discount