What are the responsibilities and job description for the Concierge (Day Shift) - Kaye position at Greystar?
R0151629 Kaye Seattle, Washington
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Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
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Job Responsibilities
About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
Our new lease up, Kaye has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.
Discover the perfect blend of timeless design and modern elegance at Kaye Belltown, a stunning 31-story high rise featuring 324 exquisite units. Nestled in the heart of Belltown, our thoughtfully crafted spaces and unique amenities create an environment that feels both familiar and refreshingly new. Whether you're savoring breathtaking views or exploring the vibrant streets just outside your door, Kaye Belltown is where you can truly fit in while standing out.
The schedule for this role is Wednesday to Sunday or Saturday to Wednesday from 7:00 am to 3:00 pm.
The Concierge is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
Job Description
Job Description
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
Additional Compensation
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Apply Now
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What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
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Meet our people and discover how you can make an impact providing a home to people across the world.
"Greystar and my values are perfectly aligned to enrich the lives we touch by doing things the right way. The company lives by this and it provides balance in my life and work becomes an entirely different experience. There is passion that moves you to a whole new level of fulfillment and gratitude. That’s when you can do your best for yourself, your customers, and your team."
Benefits
Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options
We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.
Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*
Maternal and paternal paid leave is available for the birth or adoption of a child
Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Note: Outlined benefits may vary by international region.
Back to navigation (Benefits)
Apply Now
- Overview
- Job Responsibilities
- Success Profile
- Trending
- Benefits
Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.
Back to navigation (Overview)
Job Responsibilities
About Greystar
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
Job Description Summary
Our new lease up, Kaye has an immediate opening for an experienced Concierge! Our team members are high performers that care about customer service and exceed expectations. The Concierge plays a critical role in our success.
Discover the perfect blend of timeless design and modern elegance at Kaye Belltown, a stunning 31-story high rise featuring 324 exquisite units. Nestled in the heart of Belltown, our thoughtfully crafted spaces and unique amenities create an environment that feels both familiar and refreshingly new. Whether you're savoring breathtaking views or exploring the vibrant streets just outside your door, Kaye Belltown is where you can truly fit in while standing out.
The schedule for this role is Wednesday to Sunday or Saturday to Wednesday from 7:00 am to 3:00 pm.
The Concierge is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.
Job Description
Job Description
In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like
- Being part of a team and having fun while providing excellent customer service
- Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
- Answers phone calls, routes all calls to the appropriate team member
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
- Excellent customer service and someone who can interact with a diverse group of people
- Professional in dress & communication skills
- Strong organizational skills with high attention to detail
- Knowledge about the neighborhood to assist residents and guests
- Proficiency in using computers, internet, and basic software
- Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
- Develops and publishes property newsletter, whichincludes planned events, resident services, and advertisements.
- Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Preparesincident reports pertaining specifically to resident issues, in accordance with Company standards.
- Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensuresguestsuites are in rental condition and provides additional amenities to residents, such as movie rentals, books, andgames.
- Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the workcompleted.Prepares weekly maintenance report to verify resident requests are being completed.
- Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Additional Compensation
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Apply Now
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Share this job
- X
- Email
What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.
- Professional
- Organized
- Responsible
- Resourceful
- Helpful
- Confident
Trending
x
Meet our people and discover how you can make an impact providing a home to people across the world.
"Greystar and my values are perfectly aligned to enrich the lives we touch by doing things the right way. The company lives by this and it provides balance in my life and work becomes an entirely different experience. There is passion that moves you to a whole new level of fulfillment and gratitude. That’s when you can do your best for yourself, your customers, and your team."
- Daiva
Benefits
Healthcare
Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options
- in select countries
We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.
Paid Time Off
Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*
- varies by country
Maternal and paternal paid leave is available for the birth or adoption of a child
Professional Development
Ongoing support is available for career advancement opportunities in addition to corporate training programs
Employee Assistance
Program
Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you
Note: Outlined benefits may vary by international region.
Back to navigation (Benefits)
Salary : $21 - $22
