What are the responsibilities and job description for the General Manager position at Greystone Oyster Bar?
At Greystone Oyster Bar we pride ourselves in serving the freshest and highest quality seafood possible. Through elevated cocktails, finely executed craft beer, and a unique menu, we want our guests to be transported from West Chester to the Northern Italian coast with every visit. We pride ourselves on offering a unique dining experience to our guests and are committed to the growth and success of our team. We are looking for a dynamic and experienced General Manager to oversee day-to-day operations and lead our team to continued success.
As the General Manager, you will be responsible for managing the overall operations of the restaurant, ensuring a high level of customer satisfaction, driving revenue, managing costs, and fostering a positive work environment. You will lead, motivate, and develop a team of front-of-house and back-of-house staff to consistently provide excellent service and uphold our high standards.
Key Responsibilities:
- Leadership & Team Management: Lead and inspire a team of staff members, ensuring a positive, collaborative, and customer-focused environment. Train, mentor, and develop team members to foster career growth.
- Operations Management: Oversee daily operations including staffing, scheduling, inventory control, and maintaining restaurant cleanliness and organization.
- Customer Service Excellence: Ensure an exceptional dining experience for all guests. Address any customer concerns or complaints promptly and professionally.
- Financial Performance: Manage the restaurant’s budget, control costs, and ensure profitability. Oversee cash handling, daily revenue reporting, and other financial duties.
- Staffing & Recruitment: Assist in hiring, training, and retaining high-performing staff. Scheduling FOH staff to Ensure adequate staffing levels for smooth operations.
- Health & Safety Compliance: Maintain a safe, clean, and compliant environment in accordance with local health and safety regulations.
- Marketing & Promotion: Collaborate with marketing teams to promote the restaurant and drive sales through special events, social media, and local partnerships.
- Inventory & Ordering: Manage inventory levels and order supplies, ensuring cost-effective and efficient use of resources.
- Quality Control: Monitor food quality, portion control, and consistency to ensure customer satisfaction.
Qualifications:
- Proven experience as a Restaurant Manager, Assistant Manager, or in a similar leadership role in the hospitality industry.
- Strong understanding of restaurant operations, financials, and budget management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to work well under pressure and in a fast-paced environment.
- A passion for food, hospitality, and customer service.
- Knowledge of health and safety regulations and food safety standards.
- Flexible schedule with the ability to work nights, weekends, and holidays as needed.
- Strong problem-solving skills and attention to detail.
- A degree in Hospitality Management or related field is a plus, but not required.
Benefits:
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- Paid time off
- Set schedule with 2 consecutive days off
How to Apply:
If you are a passionate and experienced leader who thrives in a dynamic, customer-focused environment, we’d love to hear from you! Please submit your resume and a cover letter outlining your experience and why you are a great fit for the role to - Greystoneoysterbar@gmail.com or Brianne.Messina@gmail.com
Salary : $65,000 - $80,000