What are the responsibilities and job description for the Retail Sales Specialist position at Greystone Tactical?
Job Title: Retail Customer Service Associate
Location: Greystone Tactical, Salem Oregon
Job Type: Full-Time
About Us:
Greystone Tactical supplies, tactical gear, and uniforms. We take pride in delivering high-quality products and exceptional customer service to law enforcement, military personnel, and civilian customers. We strongly encourage veterans and retired law enforcement officers to apply.
Job Overview:
We are seeking a dedicated Retail Customer Service Associate to join our team. The ideal candidate will have knowledge of firearms and police supply products, strong customer service skills, and the ability to work efficiently in a fast-paced environment. This position requires professionalism, dependability, and a strong work ethic.
Key Responsibilities:
- Assist customers with product selection, ensuring they find the right gear for their needs.
- Process transactions accurately, including cash, credit card, and other payment methods.
- Fulfill and package customer orders for shipping or in-store pickup.
- Stock shelves, maintain inventory, and organize product displays.
- Handle incoming shipments and restock merchandise.
- Ensure compliance with all applicable firearm laws and store policies.
- Maintain a professional appearance and demeanor at all times.
- Work collaboratively with a small team to maintain a clean and organized store.
- Be punctual, reliable, and committed to providing excellent customer service.
- Lift and move heavy boxes or merchandise as needed.
Qualifications:
- Knowledge of firearms, tactical gear, and police supply products is strongly preferred.
- Prior retail or customer service experience is a plus.
- Ability to work in a fast-paced, team-oriented environment.
- Strong organizational skills and attention to detail.
- Comfortable handling payments and using point-of-sale (POS) systems.
- Capable of lifting and moving heavy items.
- Must be able to pass any necessary background checks related to firearms sales.
- Veterans and retired law enforcement officers are encouraged to apply.
Benefits:
- Competitive pay based on experience.
- Employee discounts on products.
- Opportunities for professional growth and training.
- A supportive and family-oriented work environment.
If you’re passionate about firearms, tactical gear, and providing top-notch customer service, we’d love to hear from you!