Insurance Analyst - Post Closing

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $13 billion in loan originations in 2023. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. A highly philanthropic company, Greystone donates more than half of its profits to charity each year.

At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering, cultivating, and preserving a culture of inclusion through recruiting and career development practices, creating equity companywide, and exemplifying belonging. Diversity, Equity, and Inclusion is at the heart of our culture of caring, integrity and excellence, and is a driving force behind our entrepreneurial spirit and creativity.  

We are seeking an Insurance Analyst to join our Post-Closing team. The Insurance Analyst is a highly motivated individual who possesses a strong analytical aptitude and attention to detail.  The Insurance Analyst handles the organizational and analytical support function on the Post Closing / Servicing team for our Agency (Fannie Mae and/or Freddie Mac) Loan Portfolios in accordance with departmental policy, procedures, and Agency guidelines. Responsibilities include but are not limited to reviewing Insurance certificates and policies to ensure compliance with the Agency guidelines. Processing insurance waivers, preparation of insurance processing documentation, insurance payments, and maintaining insurance data.

Primary Duties and Responsibilities:

• Maintain evidence and invoice tracking in Microsoft Dynamics ensuring that evidence and invoices are received and processed within an established timeframe preventing cancellations and protecting the Lender’s interest in the property.
• Regular communication with internal and external clients related to insurance matters.
• Prepare insurance premium invoices for processing.
• Review Insurance Accords and Insurance Policies for compliance, with minimal supervision.
• Process insurance waivers/ exceptions with supporting documentation for non-compliant insurance issues.
• Complete insurance non-compliant transfer forms as needed.
• Review Loan Documents, Appraisals, Property Condition Assessments, and other Third Party Reports to determine loan specific insurance requirements
• Verifying and entering data into the servicing systems related to insurance.
• Assist and/or perform special projects and other related duties as assigned.

Experience, Skills, and Abilities Required:

• A Bachelor’s degree in: Finance, Accounting or Business Administration or three (3) years of relevant work experience.
• Loan Servicing experience is a plus.
• Exhibit self-motivation whether working independently or in a group.
• Strong understanding of loan documentation and agency guidelines for insurance.
• Strong understanding of insurance documentation and terminology.
• Understand company guidelines for data integrity.
• Knowledge of Fannie Mae and Freddie Mac servicing and insurance guidelines.
• Clear knowledge of Commercial Insurance Coverage (Property & Liability
• Strong verbal, written, and electronic communication skills.
• Proficient in MS Office with an emphasis on Excel and Word.
• Proficient understanding of insurance documentation and terminology.
• Strong interpersonal skills, accuracy with numbers, and attention to detail essential.
• Ability to multi-task and meet frequent deadlines.
• Consistently produces work that is high quality.
• Ability to present data in a professional manner.

At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer.

*The firm is the #1* overall HUD multifamily and healthcare lender by firm commitments, and a top 10 Fannie Mae and Freddie Mac multifamily real estate lender.* 

*For HUD's 2024 fiscal year ending September 30, 2024. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing Company LLC and excludes risk sharing and hospital loans.*