What are the responsibilities and job description for the Field Service Tech - Non-union position at Grid One Solutions?
Description
Field Technician
Job Type: Full-Time , Non-Exempt
Pay: Competitive, Hourly
Benefits:
- Health Insurance (Medical/Dental/Vision) from day one
- Company Sponsored Retirement Plan after one year of service
- Employee Assistance Program
- Life, long-term/short-term disability insurance
- Vacation Time after one year of service
- Paid Holidays after 90 days
Essential Functions & Responsibilities:
- Termination and restoration of water service
- Installation of theft deterrent devices upon termination
- Obtain and provide updated account information prior to restoration of service
- Perform emergency restorations as required
- All work will be done in accordance with PUC Chapter 56 regulations
- Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
- Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
- Commitment to customer service, responding to the needs of internal and external customers
- Completes all work in an organized, timely manner, within instructed standard practice
- Identifies and reports to management all hazardous working
- Sets appropriate priorities and works in accordance with scheduled time requirements
- Performs other duties as assigned
- Adheres to all company policies and procedures
- Adheres to mandatory safety policies and practices as well as OSHA practices
Minimum Qualifications:
- Must be 18 years of age or older.
- Knowledge of Meter Reading or related field experience
- Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
- Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
- Self-motivated with the ability to work with little supervision.
- Good verbal and written communication skills.
- Strong organizational skills and ability to multi-task.
- Willing to work outdoors in all weather conditions applicable.
- Must be willing to join the union and pay union dues.
Education & Experience
- High School Diploma or equivalent preferred.
- 2 years of exceptional customer service experience.
Pre-Screen
- Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.
License & Certifications:
- Valid driver license required.
Travel Requirements:
- Must have reliable transportation to and from the work location.
Physical Requirements:
- RARE (less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
- OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
- FREQUENT (up to 66%): standing, walking, sitting.
- CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly.
Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
Benefits
We offer a competitive benefits package that provides a foundation of support for the health, safety, and security of you and your family. We are proud to extend a broad selection of benefits to meet your needs—and medical, dental, and vision benefits start on the first day of employment.
Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
An Equal Opportunity Employer.
Please note:
- All job offers are subject to pre-employment drug screening and a background check.
- Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.