What are the responsibilities and job description for the Tier 3 Systems Administrator position at Gridiron IT?
Tier 3 Systems Administrator
Location: Chantilly VA (Onsite)
Work Type: Full TimeJob Duties:
- Troubleshoot and resolve system/operational incidents
- Perform root cause analysis for operational incidents
- Analyze system performance and take corrective actions as needed
- Assist Tier 2 with resolving complex system and end user problems
- Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
- Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
- Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
- Work with deployment and ISP teams to support baseline deployments to operations
- Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur
Required Qualifications:
- BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4 years of prior relevant experience.
- Strong communication skills, both verbal and written
- Ability to quickly learn new software and IT concepts
- Strong problem solving and decision making skills
- Self-starter with an ability to work in a team environment and independently
- Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
- Experience scripting in a Linux environment using Shell and Bash
- Deep understanding and background in COTS integration and custom code development
Desired Qualifications:
- Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
- WebLogic
- Linux/UNIX experience
- LDAPs
- PKI authentication
Clearance
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation and Benefits
Salary Range: $110,000-$140,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron’s benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
Salary : $110,000 - $140,000
